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Mercedes-Benz of Wilkes-Barre
Wilkes-Barre, PA
301 Reviews
Offering Pennsylvania drivers an extensive selection of new Mercedes-Benz models for sale, our team at Mercedes-Benz of Wiles-Barre is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 301 reviews
June 05, 2025
Shane was awesome & he's very patient. He addressed all my concerns and ensured I was comfortable with my purchase. He made me feel like my experience and preferences mattered and that it w He addressed all my concerns and ensured I was comfortable with my purchase. He made me feel like my experience and preferences mattered and that it wasn't just about making a sale.He even followed up with me after to see if everything was ok and if I needed anything. I had a really great experience! More
by Tris
April 06, 2025
I casually stopped in to browse the GLE inventory on Friday, just looking to see what was available! I met Kim and she was very pleasant and receptive! Any question asked, she answered or received the a Friday, just looking to see what was available! I met Kim and she was very pleasant and receptive! Any question asked, she answered or received the answer for me. Before I knew it, we were signing for a new car! She thoroughly went through the new car and set it up with me! 100% recommend going to see Kim if you’re in the market for a Mercedes! More
by Outbkdan21
Employees Worked With
March 10, 2025
Dear Peter, I just wanted to take a moment to thank you for making my car-buying experience such a pleasure. It was truly great working with you, and I appreciate your professionalism, knowledge, and d you for making my car-buying experience such a pleasure. It was truly great working with you, and I appreciate your professionalism, knowledge, and dedication in helping me close the deal on my dream Mercedes. Your effort in going the extra mile—even adding bonus cash to my credit card—did not go unnoticed, and I sincerely appreciate it. You made the process smooth and enjoyable, and I couldn’t be happier with my purchase. Thanks again for everything! I’ll be sure to recommend you to anyone looking for an exceptional car-buying experience. Best, Maria Capozzelli More
by Mariacapo44
January 17, 2025
They do what ever it takes to make sure you leave pleased and with a Vehicle and with a Vehicle More
by mckoyjunior1
Employees Worked With
November 30, 2024
The reason this car was purchased at Motor World was because of Kim. She listened to every question and concern and addressed them head on. You cannot ask for anything better than that, so I am very ple because of Kim. She listened to every question and concern and addressed them head on. You cannot ask for anything better than that, so I am very pleased with the purchasing process. Thank you, Kim! More
by jrsav
Employees Worked With
October 10, 2024
B1 Service for my 2020 GLA250 4Motion. Some additional items and all were looked into and taken care of to my satisfaction. Service Rep, Sheryl was OUTSTANDING. Car loaner at fron Some additional items and all were looked into and taken care of to my satisfaction. Service Rep, Sheryl was OUTSTANDING. Car loaner at front desk was a breeze and also pleasureable, More
by eric_les
Employees Worked With
September 20, 2024
I have been consistently impressed with Motor World's exceptional service. Joleen's friendly approach and efforts to fulfill my loaner requests are valued. The service team has never failed to impress. C exceptional service. Joleen's friendly approach and efforts to fulfill my loaner requests are valued. The service team has never failed to impress. Consequently, I will continue to exclusively purchase my vehicles, particularly Mercedes, from Motor World. Thank you for all you do. Have a wonderful weekend! More
by Kham Sengsourichanh
July 23, 2024
Michael offers excellent service and has been there every step of the way for the purchase of 2 new cars. He is very helpful and knowledgeable about all the new cars and their new aps and operations. We high step of the way for the purchase of 2 new cars. He is very helpful and knowledgeable about all the new cars and their new aps and operations. We highly recommend Michael when you visit Mercedes at Motorworld. These are close to the 20th car we have purchased from this dealer. More
by Greg B
July 03, 2024
The best salesman in the business in my opinion. Very knowledgeable in the game!!! Thank you Michael Very knowledgeable in the game!!! Thank you Michael More
by chad szeliga
