Mercedes-Benz of Wilkes-Barre

We are return customers of Motorworld because of the quality of customer service and the the knowledgeability of the sales and service staff. We purchased 2 vehicles, one that has been picked up and on quality of customer service and the the knowledgeability of the sales and service staff. We purchased 2 vehicles, one that has been picked up and one that will be picked up at the end of the month. I can't imagine going any place else More

The reason I gave all #5 ratings. the sales people did not haunt me for a sale. My dream in my life was to own a Mercedes before I left this world. You and sales people made my dream come true. not haunt me for a sale. My dream in my life was to own a Mercedes before I left this world. You and sales people made my dream come true. Thank You joe hoover More

This experience with Motorworld, Wilkes Barre, Pa. was the best and the easiest time we experienced buying or leasing a vehicle WE couldn't have asked more courteous, knowledgeable, friendly staff. Stari the best and the easiest time we experienced buying or leasing a vehicle WE couldn't have asked more courteous, knowledgeable, friendly staff. Staring with Gina through internet contact, and the sales manger Joe Brazil, and Shane who was great explaining all options our new vehicle had and how they had changed from our previous vehicle Overall it was great !!!!!and we now enjoying our new 2009 ML350 Mercedes Benz. Thank you Tom and Mari Hendrian More

I thought Shane was an excellent Sales individual to work with - I also have a sales position and it's a pleasure to work with some one who cares about the quality of product and service that they offer. Tr with - I also have a sales position and it's a pleasure to work with some one who cares about the quality of product and service that they offer. Truly a nice experience. I test drove BMW and it was Shane who sold the car -- I had an opportunity to work with his sales manager, Joe Brazil and I did not experience the "high pressure" sales pitch that you typically see with cars sales people. I find shopping for a cars a laborious experience and dread it every time I decide to look for a car. Not a Motorworld Mercedes Benz. A true pleasure to do business with - Nice job guys and I look forward to a long partnership with Shane and Motorworld Mercedes Benz - Please share this feedback with Shane and Joe! Thanks Cindy Oncay More

We wanted a quality car at a fair price, and were given exactly what we asked for. While we originally drove onto the MotorWorld lot looking for something else (and a salesman in another brand told us quit exactly what we asked for. While we originally drove onto the MotorWorld lot looking for something else (and a salesman in another brand told us quite simply he could not help us), we received excellent service when a certified used Mercedes caught our eye. Mr. Sacco was knowledgeable about the brand in general and the available cars on his lot in specific. He treated us with respect and friendliness -- seeing us as clients instead of dollar signs. Service after the sale has been just as warm and welcoming. We have dealt with other brands in the MotorWorld group with much less success and satisfaction, but we highly recommend Mr. Gene Sacco, the MotorWorld Mercedes group, and the Mercedes line overall. More

Mr. Sacco was a pleasure doing business with. H found us the car I was looking for. He came over my house on his day off to go over the entire car. The entire staff was extreamly friendly offering us coffee the car I was looking for. He came over my house on his day off to go over the entire car. The entire staff was extreamly friendly offering us coffee ,water or soda numerious times. The price of the car we felt was a good price More

This is the 5th car we have purchased from Motor World and Robert Chaiken. Both the dealership and the salesperson are a pleasure to deal with as evidenced by our repeat business. Your Mercedes service de and Robert Chaiken. Both the dealership and the salesperson are a pleasure to deal with as evidenced by our repeat business. Your Mercedes service department is always very friendly and efficient. Robert Chaiken always makes the process of buying the car so simple we almost can't believe it. We are already planning on buying our next car over the summer and have talked to Mr. Chaiken about the purchase. More

We purchased our last two new cars at Motor World and were now back in the market for another new vehicle or possibly a low mileage used one. We used their web site for our preliminary search and my wife were now back in the market for another new vehicle or possibly a low mileage used one. We used their web site for our preliminary search and my wife immediately found a low mileage 2005 C class Mercedes-Benz 4-Matic that caught her eye. We made an appointment with Fadwa to test drive this car and get more information. Fadwa is a very knowledgable salesperson in general and about the Mercedes line in particular. We were introduced to the concept and advantages of a "certified" Mercedes purchased thru Motor World and discussed finance and maintenance options as well. We did purchase the car and it was delivered as promised. More

Everyone was very helpful. The process was fast and efficient. I was able to test drive the vehicle of my choice, learn about the options available and review similar vehicles that were available on t efficient. I was able to test drive the vehicle of my choice, learn about the options available and review similar vehicles that were available on the lot. An appointment was made for me to return to the dealership to sign the papers and take the vehicle and those agreed terms were met. More

Very efficient, helpful,and courteous. We had an appointment, and the salesman greeted us, and went right to work. We had a car picked out in a matter of about 15 minutes, and started on the paperw appointment, and the salesman greeted us, and went right to work. We had a car picked out in a matter of about 15 minutes, and started on the paperwork. It was a pleasure to work with such a qualified staff. Jack and Deborah Mignosi More