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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,861 Reviews

1,861 Reviews of Mercedes-Benz of the Woodlands - Service Center

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August 03, 2021

Great service and quick turn around. Thanks for the help! More

by Bass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience. We hope to see you again in the future!

August 03, 2021

Always professional help. Mike Lange is top notch and very knowledgeable. More

by Randallwvines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience with Mike! We hope to see you again in the future!

August 02, 2021

Mark was awesome, not only did solve my problem (hopefully) he took the time to explain the working of the 4matic. He also the to explain the tire type the car needed More

by Gbritt72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience with Mark! We hope Mark can continue being your service advisor for years to come.

July 31, 2021

They are always professional when it comes to how they handle your car, great customer service as always. Hands down the best in Houston my opinion. More

by Chriskilog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your kind words for our dealership! We can't wait to see you again in the future!

July 30, 2021

Excellent service and courteous knowledgeable staff from service department, especially Mike Lange, to the staff receiving your car. Beautiful waiting areas with healthy choices. Nice loaners if needed. More

by TMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your service experience with Mike! We hope to see you again in the future!

July 30, 2021

Beautiful dealership. Great people working there. Showed me to the coffee area while I waited for my loaner. Loaner was very clean and they didn’t skip a beat with explanations and service with my car. More

by Grdalesandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience. We hope to see you again in the future!

July 30, 2021

Exceptional experience as always.Donald Hutchins in the Exceptional experience as always. Donald Hutchins in the service department is both professional and knowledgeable. Excellent communication through More

by jagathon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins, Manny Hiotis
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your service experience with Donald! We can't wait to see you again in the future!

July 30, 2021

I really love this dealership. I refuse to go elsewhere. They’ve been taking care of my car needs for a few years now. They’re all wonderful, and a big KUDOS to my maintenance advisory, Gaston Reyes. More

by Olivia W - RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your loyalty and we are happy to hear about your experiences with Gaston! We can't wait to see you again!

July 29, 2021

All the people in the service and shuttle department are great at what they do, especially Richard and Kathy. I actually enjoy seeing them! Thanks everyone! More

by sparrow.rita7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy , Noelia Salazar-Murphy
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear about your experience with Richard and Kathy! We hope to see you again in the future!

July 29, 2021

Exceptional experience with Gaston in Service. He took care of my car issue immediately and kept in contact with me throughout the process.Thank you for all you do! More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Aug 10, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are so happy to hear that Gaston was able to provide you with exceptional service! We hope to see you again soon!

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