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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,836 Reviews

1,836 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 27, 2021

Always on time and very professional. Did a great job tinting the front windows. Followup communications were very good. Thanks for always doing a great job. More

by pbrumleve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noelia Salazar-Murphy
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience! We hope to see you again in the future!

May 26, 2021

This was my first experience with this dealership. Very professional service advisors. The entire staff treated my wife with respect. We will continue to use this dealership for servicing our vehicle and More

by favortma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Renteria, 5 stars, Donald Hutchins
May 28, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We appreciate your kind words. We are happy to hear that were were able to make a great first impression. Welcome to the MBOTW family! We can't wait to see you again!

May 24, 2021

Prompt, courteous, service. Always a pleasure to visit the dealership. I like the fact that a loaner vehicle is available and they keep me posted on the status of my car More

by Agent 007
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with service! We hope to have the continued pleasure of being your service provider of choice for years to come!

May 24, 2021

Service was perfect. All work was done as requested and on time. Richard did a great job in a professional and very friendly manner. Work was done and loaner car was provided as promised on time. More

by Donrhales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear that your service experience with Richard was perfect! We hope to continue living up to your expectations for years to come!

May 24, 2021

I was very impressed with the Woodlands location. The facility was nice and clean, and the service was great. I would recommend this to anyone who wants quality service. More

by careergirl_shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We truly appreciate your kind words. We hope to continue living up to your expectations for years to come!

May 23, 2021

Excellent service, I was updated on the works, the cost and the status of the service, and they delivered the car after the time they advised. Lounge to wait is nice also. More

by Jorge Toledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you got your review! We are so happy to hear about your experience with service! We hope to see you again in the future!

May 22, 2021

The service team is excellent and handle all our needs. I would bring my car back to this service team. It was the reason we purchased the vehicle at this dealership More

by gw2mills
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your kind words for our service department! We hope to have the pleasure of being your dealership of choice for years to come!

May 22, 2021

Great communication!!! Everything as promised! I asked about some other issues and they were investigated and reported to me promptly. Donald and his team are fantastic! More

by Mlherndon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Donald! We hope to see you again in the future!

May 22, 2021

Mercedes-Benz of The Woodlands is the best MBenz dealership! Exceptional customer service! Great car advice and recommendations, and very attentive and trustworthy. Thank you Mark Escobar!!! More

by LSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are so happy to hear about your experience with Mark! We hope to have the pleasure of being your service provider of choice for years to come!

May 22, 2021

It was a recall service on my E400, I have enjoyed excellent service every time I have been at your dealer, Mike Lange has been my rep. since he was still working at the other dealership. More

by lrb2006vla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
May 25, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We are happy to hear about your experience with Mike! We appreciate your loyalty to Mike! We hope to continue living up tp your expectations for years to come!

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