
Merlex Auto Group
Arlington, VA
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Terrible, stay away, scammers!! I'd give zero Stars if it let me, and I didn't even buy a car from them. First their write up of the vehicle said "never in a wreck", I opened the carfax and guess what.... it let me, and I didn't even buy a car from them. First their write up of the vehicle said "never in a wreck", I opened the carfax and guess what....accident reported. Then they advertised one price on line, and then when I was about to put a deposit down to make the deal when all of a sudden they had $3000 in "fees". Complete bait and switch and false advertising. The salesperson was rude and unprofessional And told me that was completely normal and "all dealers do it". Haha $3000 in fees is normal?!?! Stay away as many other reviews have said, can't even imagine the crap they would have pulled if I tried to buy it. Dealers like this need to be out of business. More
Big Thankyou to the team @ Merlex Auto Group I was very hesitant to come at first because of the mix reviews but I was proven wrong truly can never judge a book by its cover! I came with respect and was tr hesitant to come at first because of the mix reviews but I was proven wrong truly can never judge a book by its cover! I came with respect and was treated with nothing but respect! I bought a brand new 2015 Lexus NX and couldn’t be more happier big thanks to Walter for taking care of me and I will be coming back and will send family& friends as well!! Grazie Merlex! More
Big Thankyou to the Team @ Merlex Auto especially Mr.Marco for my brand new 2013 Cadillac Escalade it’s everything I wanted and more I couldn’t be more happier super grateful will 100% be coming back Mr.Marco for my brand new 2013 Cadillac Escalade it’s everything I wanted and more I couldn’t be more happier super grateful will 100% be coming back thanks! More
Just want to thank Merlex Auto Group for the endless commitment and patience with me with buying my brand new car I’m so happy it’s everything I wanted and more they took care of me so know I will be co commitment and patience with me with buying my brand new car I’m so happy it’s everything I wanted and more they took care of me so know I will be coming back for sure a customer for life!!! More
I was looking for a Lexus IS 3!50 F sport for my daughter she located The car we called and Mike made appointment we had kept the one auto navigator chick we seen the vehicle we liked it and she bought it Mr she located The car we called and Mike made appointment we had kept the one auto navigator chick we seen the vehicle we liked it and she bought it Mr. Walter Mr. Marco and Mr. Ray they will take care of you thank you team merlex We will send our friends to buy their cars for merlex More
Had a great experience at this dealership they had a great selection of vehicles. Shout out to MR Walter for my brand new s550. Definitely will be coming back. great selection of vehicles. Shout out to MR Walter for my brand new s550. Definitely will be coming back. More
Sam was a very nice young man who helped me get my dream bmw not only did he get me a great price for the value of the vehicle he also threw in a detail complete with wax and a buffing bmw not only did he get me a great price for the value of the vehicle he also threw in a detail complete with wax and a buffing More
This is the place , the staff Will go over and above to help you find your car, we got out our very own benz s550 and it came beautifully me and my brother had been looking for this special car and we were help you find your car, we got out our very own benz s550 and it came beautifully me and my brother had been looking for this special car and we were not able to find it anywhere with a great deal . I will definitely recommend everyone to go see Julian he’s the best ! Tell him Sarah Kim sent you ! More
I was looking for a decent first car for my son. After a few days of searching different dealerships I stumbled upon Merlex Auto group and it was clear our search was over. We had an excellent sales represe few days of searching different dealerships I stumbled upon Merlex Auto group and it was clear our search was over. We had an excellent sales representative Royce, who went above and beyond my expectations. The service was professional and the environment was very clean. Royce helped us get all the information we needed about the vehicle and we left more than satisfied with our experience. Would most definitely recommend. More