
Merlex Auto Group
Arlington, VA
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THESE GUYS GIVE USED CAR DEALERS A BAD NAME - EXPECT TO PAY $8000 OVER WHAT THEY SAY IS THE PRICE!!!!! My wife and I flew 500 miles to buy an S-class Mercedes here. We had sent a $500 REFUNDABLE deposit t PAY $8000 OVER WHAT THEY SAY IS THE PRICE!!!!! My wife and I flew 500 miles to buy an S-class Mercedes here. We had sent a $500 REFUNDABLE deposit to be sure it would be there when we arrived. The car had more wear than we wanted, but we looked at the other cars they had and finally found one that we wanted to buy. When we went into the office to close the deal, they suddenly added almost $8000 to the price with 'fees'. The original price they asked was a good price, which according to the internet had a decent profit for them, but when they added $8000 to the deal, that killed it. Their 'closer' showed us the price they supposedly paid (less than their asking price) and it was well over the 'dealer' price on Edmunds. In addition to all this, they tried to keep our refundable deposit - it took some effort to get our money back. More
They are scammers. They raised the price of a car and said nothing to be sneaky. Very disappointed. Don’t waste your time with these people They raised the price of a car and said nothing to be sneaky. Very disappointed. Don’t waste your time with these people More
This was easily the best car dealership I’ve been to in my life. The customer service was amazing, Walter especially. They took the time to break down and explain everything to us. No hassling, no smooth t my life. The customer service was amazing, Walter especially. They took the time to break down and explain everything to us. No hassling, no smooth talking. Gave us the truth and nothing but. They weren’t just there to sell a car. They truly wanted to give us a good deal and make sure we left satisfied. Next time I want/need a car I won’t even go to another dealership, and if you’re looking to buy a car, go to Merlex auto group. I promise you won’t regret it, and you will leave very satisfied with everything. More
This people are crooks ! !!!!!!!!!Prices advertised are not the actual prices !!!!!!!!! they should not do business like this. We came from 70 miles away from the Merlex deale !!!!!!!!!Prices advertised are not the actual prices !!!!!!!!! they should not do business like this. We came from 70 miles away from the Merlex dealer the price advertised was 28,333 The selling price came up to 40,000.!!!!!!!!!!!NEVER BUY FROM THIS PEOPLE !!!!!!! More
I had the pleasure to to buy a car at this place yesterday. It was a good experience. I bought what I needed and the staff was very helpful. I will recommend. First of all, know your budget and what yesterday. It was a good experience. I bought what I needed and the staff was very helpful. I will recommend. First of all, know your budget and what you need and you will be just fine. Stay blessed More
BEWARE! !!. My wife bought a broken X6 and now they won't answer their phones. We paid a $6000 deposit and now they are ducking and diving. The drive train is !!. My wife bought a broken X6 and now they won't answer their phones. We paid a $6000 deposit and now they are ducking and diving. The drive train is not functioning and the brakes are poor. All those who have have similar issues please get in touch. More
Merlex auto has a lot of cars to choose from, my boy bought a charger from the dealership. Cool people i worked with. Jason and Corey helped me out and the general manager, walt was cool too. I will com bought a charger from the dealership. Cool people i worked with. Jason and Corey helped me out and the general manager, walt was cool too. I will come back and buy a car myself later on this year. Shoutout to merlex.auto. More
I bought a Black RC350 today at merlex auto group. I want to thank JJ for helping me out with the test drive, the applications and all nine yards of getting the deal done. They were able to take in my I want to thank JJ for helping me out with the test drive, the applications and all nine yards of getting the deal done. They were able to take in my 7 series for a trade and gave me a great number. Walter and pete were excelllent with finalizing th3 deal. Now im just waiting for the car to be detailed so i can go home and enjoy the smooth ride of the RC.THANK YOU MERLEX!! I will see you again soon More