Merrick Dodge Chrysler Jeep Ram

I brought my new dodge in for service. I had some Clicking noises in the dashboard and the serius radio kept resetting itself. Two hours after dropping it off they called to tell me that the car wa Clicking noises in the dashboard and the serius radio kept resetting itself. Two hours after dropping it off they called to tell me that the car was ready. I went back to pick it up and they told me there was nothing wrong with the radio and they couldn't fix the noise. I insisted someone take a ride with me to show them the noise. KEITH the so-called manager took a ride with me. After hearing the noise he said he would do his best to fix it. They called me back again later said the car was fixed I took the car for a ride and it was still making noise. I returned to the service station and spoke with KEITH the manager and he told me "I already spent enough time trying to fix this car today I'' m done with it, I'm not WASTING my whole day on your car". He told me to bring it back where I got it and maybe they could help me! The only way he would spend the whole day with the car is if I purchased it from merrick dodge! He also said the other dealership probably stole something from the car and that's why it's making noise. This guy is a real piece of GARBAGE! So if you didn't purchase your car from merrick dodge don't bring it there for service eventhough the sign says dodge! I will never purchase anything from this place in my life and neither will my family and friends. Karma will come for Keith! More

I had to bring my 2006 Jeep Liberty in for service last week because of a radiator and rear driver side window problem. I was advised by Merrick Dodge Service that both were covered under the warranty and week because of a radiator and rear driver side window problem. I was advised by Merrick Dodge Service that both were covered under the warranty and that a recent recall was in effect for rear stabilizer bars that would also be replaced at no charge. In the past, bringing a vehicle in for service was like going to the dentist, very painful and no fun! This being my first experince with Merrick Dodge changed all that! The employee's were a pleasure to deal with, knowledgeable and friendly, no nonsense, just great service! The work was done in a timely fashion, I was given an update almost daily and when all was said and done all I paid was a very reasonable deductable! I give credit when credit is due and Merrick Dodge Service earned my five star rating across the board, excellent job, very happy camper, my thanks to you all! More

What a great crew of people and a pleasure to deal with. I was able to make a deal and be out of the dealership very quickly. This is a no nonsense operation and you will walk away satisfied, I know I did! I was able to make a deal and be out of the dealership very quickly. This is a no nonsense operation and you will walk away satisfied, I know I did! Mary was very accommodating and patient, I know this because I drove her crazy. She was able to give me a phenomenal deal and stuck by her word. Geoffrey and Carolyn were very helpful and courteous as well. I would absolutely purchase my next Jeep from this dealership and look forward to my next car shopping experience there when my current lease expires. Thanks guys! More

This is the third car I purchased and the 6th vehicle my family has purchased from this dealership and the sales department is by far the best around. Everyone is friendly and the owner Joe is always there family has purchased from this dealership and the sales department is by far the best around. Everyone is friendly and the owner Joe is always there keeping things running smoothly. Carolyn is also there to make signing on the dotted line a pleasure. Ed and Keith in service are the best. The take care of you like you are family. Try them I am sure you will like them too. More

I just wanted to say I received great service and straight business from Merrick Dodge. In December 2011, I purchased a new 2012 Dodge Challenger RT. My wife and I are very happy with the car and w straight business from Merrick Dodge. In December 2011, I purchased a new 2012 Dodge Challenger RT. My wife and I are very happy with the car and would gladly recommend Merrick Dodge. We had a most pleasant purchasing experience. Thank you Merrick Dodge. I am a hard customer to please and believe me, I am pleased. More

A special thanks to Mary for getting back to me and helping me out with my jeep. When all was said and done, they did the right thing. helping me out with my jeep. When all was said and done, they did the right thing. More

My brand new jeep was not sold to me as the same price as advertised. I do enjoy my brand new jeep and its a real pleasure. This is my second vehicle that I have purchased from your dealership. Due to my bus advertised. I do enjoy my brand new jeep and its a real pleasure. This is my second vehicle that I have purchased from your dealership. Due to my busy job, saturday is the only time I can have my jeep serivced. I was told only oil changes are done on this day. If i need a repair they can only fix it on a weekday. That is unacceptable and this policy should be changed. More

One thing i hate are peple that do not follow up with promis. I purchased a used vehicle from Merrick Dodge for my wife, I can say the price I received was a good deal. as allwas I was trying to get s promis. I purchased a used vehicle from Merrick Dodge for my wife, I can say the price I received was a good deal. as allwas I was trying to get somthing extra on the deal. The owner of the daeler shook my hand on a promis that he would do somthing extra for me, and he would have the sales man call me with the extra he was going to throw in on the deal. the following day I went to the dealership to finalize the deal, and there was no extra. I was told by the sales man that the owner did not know what I was paying for the car and coud not do anything extra. one sales man said the owner as willng to go 1/2 on a accessorie I wanted for the car but that part was $450 (aftermarket) I thought it was kinda high prie. I found the part for $220. then I asked to have the car deilvered being detialed and have a full tank of gas. the day I picked up the car, the sales man I was working with was not in, so another held the delivery and paperwork. this guy was just rude, and telling me I I got a great price onthe car and they were not going to make any money on the car, and I dd not handle my self properly during the transision of the deal. and if there were any problems don't call him. the car was not detialed, they wiped it down and sprayed in arumorall on it, was not vaccumed out, and only had 2 gallons of gas. at time of delivery. I think the dealer got higher offer on the car after I put a deposit on it, and wanted me to back out. or they tried their bait and switch wher one review wrote the dealer wrothe the deal for a higher price than agreed on. I understand everyone is trying to make a dollar, but if you cant keep a promise dont make it or aleast explain your reasoning in person. More

I am giving a bad review to this dealership, because the salesmen i incountered is dishonest. For example i came in and got a price on a new jeep wrangler, the price he gave me was 31,500 with all of the ex salesmen i incountered is dishonest. For example i came in and got a price on a new jeep wrangler, the price he gave me was 31,500 with all of the extras I wanted.I went to a few other dealers and found that the numer he gave was a good price. I called him back to conferm the price and tell him i was happy with that number.He gave me an appointment to come in the next day to get the paper work started and give a down payment. OK thats simple enough, when he gets though with totaling up the numbers again the price was 38,500, i told him the price he gave me and the price we spoke about, he said he will not sell me a car for that price and if I found a better price for the amount of 31, 500 to buy it, i told him with the price he gave me i could buy the Robocon. Thats not the last time i herd from him, he called me about a week after and said he would give me the Jeep for 33,500 i told him i was going to find another dealership, even if he gave me a good price i would not buy a stick of gum for free from him. I hope the owner of the dealership looks at this reveiw because this guy just lost a 30, 000 deal for his company. More