Metro Acura
Montclair, CA
Filter Reviews by Keyword
By Type
Showing 100 reviews
Unable to walk their inventory, I was told they shared a building with Honda. Makes it hard to choose when buying whether on a budget or trying to splurge guests need to feel they can have options. Vehicle building with Honda. Makes it hard to choose when buying whether on a budget or trying to splurge guests need to feel they can have options. Vehicle I wanted was sold night before. I was told it was not the case but the identical car they were showing me was 4k more with 2,000 miles less. Obviously salesman did not do their homework on his on hand cars. More
The service attendant was knowledgeable, polite, and professional, made the entire process very simple, our vehicle service was completed on time with no additional service required, it was a great expe professional, made the entire process very simple, our vehicle service was completed on time with no additional service required, it was a great experience and I would highly recommend Metro Acura to family and friends. More
Very friendly. The work on my car was done quickly and efficiently. Metro Acura is a great place for buying and maintaining my car The work on my car was done quickly and efficiently. Metro Acura is a great place for buying and maintaining my car More
I am always satisfied with the service and the interaction with the service team at Acura. Diana usually helps me and she is always professional and pleasant. interaction with the service team at Acura. Diana usually helps me and she is always professional and pleasant. More
Excellent service. Very attentive and professional. I enjoy coming here for service. Diane is always friendly and there is hardly a line. Very attentive and professional. I enjoy coming here for service. Diane is always friendly and there is hardly a line. More
Metro Acura goes above and beyond in customer service. From the moment I walked in, their team made sure I was comfortable and well-informed. They patiently walked me through every step of the process, en From the moment I walked in, their team made sure I was comfortable and well-informed. They patiently walked me through every step of the process, ensuring I understood all my options. Their dedication to making sure I was happy with my purchase truly sets them apart. Highly recommend their exceptional service! I want to also give a big shout out to Robert in the service department for going above and beyond, Amy with the claims department and Israel Granados over at Metro Acura. I’ve been a proud owner of a 2021 Acura TLX since I purchased it, and I can confidently say the customer service I’ve received from day one has been nothing short of exceptional. Every time I’ve had a question or issue with my vehicle, the team has gone above and beyond to make sure I was taken care of quickly and professionally. From regular maintenance visits to the rare occasions when something needed attention, they’ve always handled everything with care, transparency, and a genuine commitment to customer satisfaction. It’s rare to find such consistent and reliable service these days, and I truly appreciate the peace of mind that comes with knowing my vehicle—and I—are in great hands. Highly recommend! More

