Metro Acura

Metro Acura goes above and beyond in customer service. From the moment I walked in, their team made sure I was comfortable and well-informed. They patiently walked me through every step of the process, en From the moment I walked in, their team made sure I was comfortable and well-informed. They patiently walked me through every step of the process, ensuring I understood all my options. Their dedication to making sure I was happy with my purchase truly sets them apart. Highly recommend their exceptional service! I want to also give a big shout out to Robert in the service department for going above and beyond, Amy with the claims department and Israel Granados over at Metro Acura. I’ve been a proud owner of a 2021 Acura TLX since I purchased it, and I can confidently say the customer service I’ve received from day one has been nothing short of exceptional. Every time I’ve had a question or issue with my vehicle, the team has gone above and beyond to make sure I was taken care of quickly and professionally. From regular maintenance visits to the rare occasions when something needed attention, they’ve always handled everything with care, transparency, and a genuine commitment to customer satisfaction. It’s rare to find such consistent and reliable service these days, and I truly appreciate the peace of mind that comes with knowing my vehicle—and I—are in great hands. Highly recommend! More

Horrible experience. The sales guy wasn't one pit concerned about me and what I could afford. He lied about my income, lied to me about what I'd be paying and for how lo The sales guy wasn't one pit concerned about me and what I could afford. He lied about my income, lied to me about what I'd be paying and for how long. I will end up paying more than double what the car was listed for and even more than what original sticker price was for (it's used 2017). Every time I look at the car it reminds me that I was taken advantage of. I hate to even drive it but I'm stuck with the reminder for 5 years. Spoke to a supervisor and someone was supposed to get back to me but never did. Just realized the heater doesn't work but for some reason they can't find my extended warranty papers. More

Metro Acura is a great dealership. I had Isaias and he answered all of my questions. He is very knowledgeable about Acura vehicles and was very friendly and helped get me a good deal o I had Isaias and he answered all of my questions. He is very knowledgeable about Acura vehicles and was very friendly and helped get me a good deal on my car. More

Metro Acura is overall the best dealership I’ve ever dealt with. I will continue bringing my vehicle here for service. Thank you Metro! dealt with. I will continue bringing my vehicle here for service. Thank you Metro! More

Diana Gomez checked me in promptly. She was friendly as always and remembered my name. She arranged my transportation to and from the dealership. My service was completed earlier than She was friendly as always and remembered my name. She arranged my transportation to and from the dealership. My service was completed earlier than I expected. I was informed of inspection results with recommended additional services without any pressure to complete and I was able to respond quickly using your text message system. The entire process went smoothly. Thank you. More