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Metro Ford of OKC - Service Center
Oklahoma City , OK
930 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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930 Reviews of Metro Ford of OKC - Service Center
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August 17, 2020
Hands down one of the best experiences I had. The people there were very friendly and kind. Customer service was on point and everything flowed smoothly. Thank you also to Kevin! Made my experience at Metro there were very friendly and kind. Customer service was on point and everything flowed smoothly. Thank you also to Kevin! Made my experience at Metro as flawless as it could be. More
by ESTEBANDELMER
Verified CustomerEmployees Worked With
Kevin Steffensen
August 13, 2020
The Metro Ford service team always does a great job! Thank you all for great customer service and quality work. You always do a great job of taking care of my needs. You guys are the best! Tom Mass Thank you all for great customer service and quality work. You always do a great job of taking care of my needs. You guys are the best! Tom Massey More
by TOMRMASSEY
Employees Worked With
Lois, Kevin Steffensen
August 06, 2020
Good service Thank you but im not into essays. I do like your service department. I like your location because you are close to where I live. Thank you but im not into essays. I do like your service department. I like your location because you are close to where I live. More
by JERRY.DUNKIN
August 05, 2020
service dept seems quite incompetent. scheduling is ok but follow-up for quality in nonexistent. door trim panel squeaked after lock freeze SB- took two visits to fix. front trim panel reinstalled with mi but follow-up for quality in nonexistent. door trim panel squeaked after lock freeze SB- took two visits to fix. front trim panel reinstalled with missing and broken cliis after block heater cord SZb- rattled terribly at hwy speed. tuesday (8/04) service took all day with no contact to say truck was done and discovered both trim issues had been overlooked. back in the shop todsy fir acsecond dsy without thectruck More
by m1911bldr
August 04, 2020
Very helpful service I felt that I was having tire issues on my 2016 Ford Taurus. I scheduled an appointment with Metro Ford--the service department checked the various p I felt that I was having tire issues on my 2016 Ford Taurus. I scheduled an appointment with Metro Ford--the service department checked the various parts of my car that impact the ride--as well as checking the tires. They were very helpful and put my mind at ease. More
by Oneanddone
Employees Worked With
Other Employees :
My service writer took care of coordinating with all aspects of service;therefore, I am not aware of the names of the other folks involved.
August 03, 2020
Good service was on time was able to answer any question that I had. Have already recommended the sales dept would recommend the service dept. that I had. Have already recommended the sales dept would recommend the service dept. More
by jamisonbma
August 03, 2020
Bought a 2020 f-250 King Ranch from this dealership. It was a nice buying experience. My salesman Chris was easy to work with. If your looking to buy a new car or truck, give them a shot. was a nice buying experience. My salesman Chris was easy to work with. If your looking to buy a new car or truck, give them a shot. More
by PATOKEEFE64
July 30, 2020
Quick Service but overpriced All I wanted was a key fob, but it cost $100 to program it? This is a very simple job and should not cost $100 to push a few buttons to program. How All I wanted was a key fob, but it cost $100 to program it? This is a very simple job and should not cost $100 to push a few buttons to program. However, I was surprised at how quickly they got me in (same day) and it was a quick process. More
by dustin.trammell
July 28, 2020
Great Customer Service Received text on the status of my repairs in a timely manner Phone calls and texts were answered promptly. Great Customer Service Will visit again Received text on the status of my repairs in a timely manner Phone calls and texts were answered promptly. Great Customer Service Will visit again More
by THELTON2
Employees Worked With
Kevin Steffensen (Service Advisor)
July 27, 2020
Service appointment for the works and wiper blade replacement was 9:00am. Vehicle was not complete until 11:30am. I will likely stay local for future service. replacement was 9:00am. Vehicle was not complete until 11:30am. I will likely stay local for future service. More
by Ron Brown
