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Metro Honda - Service Center

Jersey City, NJ

4.1
1,254 Reviews

1,254 Reviews of Metro Honda - Service Center

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September 27, 2021

Left car to get a key and they brought it into the garage to do other work without consent. Or even letting me know they were doing any work at all. Say for an hour only to find out key is back ordered and s More

by Sanchvj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Martins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Kind regards, Peter Lomando Service and Parts Director 201-451-7111 x1268

September 26, 2021

Excellent professional and customer service. I was greeted with friendly and prompt service upon arrival. I’m highly satisfied with the service provided to my car and overall experience. They have gai More

by Chimere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 25, 2021

I came for an oil change. The service rep accepted the Honda flier that I got by mail. I also asked to clean the sunroof drains. I was told approximate pickup time and waited in the waiting room. Got my c More

by Oleksii
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 25, 2021

Rachel was a great help and very knowledgeable of what I needed to get done More

by LALITA88771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Orellana, Christopher Miros, William Gonzalez
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 25, 2021

Service is the best! Service advisor is knowledgeable and helpful and friendly and the mechanics is also knowledgeable More

by dataduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 25, 2021

Rachel was very good on not making so long,she was kind and understanding of what I needed because of her I will return to your service Dept More

by Charlize1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 24, 2021

They were very helpful in selling me cars and the repair service is excellent also they were polite More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 24, 2021

Great service, cheerful staff and a nice place to wait for them to finish. All in all perfect More

by GEORGE9900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios, Jonathan Torres
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 24, 2021

Good service since now I think I am satisfied, still need to wait for the result More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

September 24, 2021

Once the car was diagnosed the repairs were quickly fixed and the car was returned to us . More

by Johm
Recommend Dealer
Yes
Employees Worked With
Peter laMonico (?)
Sep 27, 2021 -

Metro Honda responded

Thank you for your great review! We are glad to have you as our customer and look forward to seeing you again soon!

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