
Metro Nissan of Dallas
Dallas, TX
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Celeste was awesome! She was good at keeping me informed and when I came back to pick up my car, she was thorough at telling me when items needed to be done before the w She was good at keeping me informed and when I came back to pick up my car, she was thorough at telling me when items needed to be done before the warranty. She also did the transaction as well (one stop shop...awesome). Super easy. Shout out to the shuttle driver who took me to work while my oil was getting changed. Always appreciated!! I've been going here for about three years to get my oil changed. The downside is I see a new service advisor each time. Although they are never the same and for me the service has been good, it would be so much nicer to go to one each time and create a relationship. More
Very friendly staff, however very unorganized and lack of communication between staff and one another and with customer. My car also was not completely cleaned before handing over the keys to me. My left sid communication between staff and one another and with customer. My car also was not completely cleaned before handing over the keys to me. My left side buttons on the steering wheels do not work because of how dirty it is, I cannot press the buttons in to get them to work. More
My God where do I begin customer service was as if this was a high end restaurant(excellent), in this day & time most salesmen have are solely focused on selling you a car, my John Juan was basically conce was a high end restaurant(excellent), in this day & time most salesmen have are solely focused on selling you a car, my John Juan was basically concerned about me & my wellbeing, the car came secondary. Now that in the family I'm a forever member thank you , I love my car More
Our salesman was easy to talk to and very supportive in getting the car I wanted. He did a great job reviewing features and gave me a full tank of gas. Glad we were able to make a deal! getting the car I wanted. He did a great job reviewing features and gave me a full tank of gas. Glad we were able to make a deal! More