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Metro Nissan of Dallas

Dallas, TX

Overview
Reviews
4.9
931 Reviews
Call Dealership (972) 450-2400
View Awards

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 931 reviews

September 18, 2023

Your adviser Anthony Contreras was very attentive and while they were fixing my car, he make sure I have a ride home and also they pick me up; since rental cars weren't available. More

by ARTEAGARIVERAMARGARITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Contreras
Report | Print
Sep 19, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. I have given Anthony kudos! If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

September 17, 2023

I had a great experience, no pressure or gimmicks. Enjoyed working with Matthew and Israel. Highly recommend the dealership. More

by RHAMBY13092
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Israel Espinoza, Matthew Kusez
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Sep 18, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

September 17, 2023

The employees are very friendly, but waiting 3 hours for an oil change is unacceptable. More

by Katiusca Lugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Sep 18, 2023 -

Metro Nissan of Dallas responded

Hello Katiusca, We provide 2 free oil changes for all of our customers that purchase vehicles with us. Our service team did advise you that Saturdays are our busiest days and without an appointment a Buick (non-Nissan) vehicle may take a bit longer than usual. We value you as a customer and appreciate your feedback. Sincerely, Sonya Johnson Owner Loyalty Manager Metro Nissan of Dallas

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September 17, 2023

Haven't driven car so not sure if issue is fixed (if it is, great!), but need more/better communication. Otherwise, employee was very friendly when we did talk and got me taken care of. More

by AMANDA.L.GOEBEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jai
Report | Print
Sep 18, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

September 16, 2023

They took good care of my needs to get my car fixed and home, I love my new car from your company More

by ciciking3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Klimek, Julian Solorzano, Shea Merritt, Israel Espinoza
Report | Print
Sep 18, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

September 16, 2023

Ryan is the best! He is so friendly and helpful. I appreciate him keeping me updated on every step of the service process. More

by daisyfang1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright
Report | Print
Sep 18, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

September 16, 2023

The maintenance consultant was very polite and thoughtful. They assisted me with my car immediately and the wait time was reasonable. More

by YARED-CASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wright
Report | Print
Sep 18, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

September 15, 2023

Excellent and thorough service; great communication . My service rep. Celeste was extremely helpful. She communicated every step of the repair. The technician was very thorough and did a first class repa More

by Fango48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
Report | Print
Sep 18, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. I have given Celest kudos! If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

September 14, 2023

Thanks for arranging to get my car inspected by another dealership. Metro Nissan is an efficiently run operation. More

by JANETSMI5845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, David
Report | Print
Sep 14, 2023 -

Metro Nissan of Dallas responded

Thank you very much, here at Metro Nissan Of Dallas we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Sincerely, Metro Nissan Of Dallas

September 13, 2023

Welcoming, as a Family that you realize you are now part of driving new car home! More

by Ginny H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrystal Hamilton-King, Anthony May
Report | Print
Sep 14, 2023 -

Metro Nissan of Dallas responded

Ginny, We are so excited that everything was to your satisfaction. It was our pleasure to help you with your new vehicle. Thank you for your positive review and welcome to the Metro Nissan Family! I will be sure to give Chrystal kudos! If there is anything else that we can help you with please do not hesitate to contact us at (972) 450-2400. Thank you again for your support. Metro Nissan of Dallas

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