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Metro Nissan of Dallas

Dallas, TX

4.9
876 Reviews

4707 Lyndon B Johnson Fwy

Dallas, TX

75244

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Showing 876 reviews

February 04, 2025

Metro Nissan has great service people always treated me well. Metro Nissan has my business More

by rgelyflhstc07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Contreras
Feb 07, 2025 -

Metro Nissan of Dallas responded

Thank you for your kind words! We're thrilled to hear that you've had great experiences with our service team. Your loyalty means the world to us, and we look forward to continuing to provide you with excellent service. See you next time at Metro Nissan Dallas!

February 04, 2025

I took my vehicle without an appointment for an oil change. Jia Hsing was very professional and knowledgeable. Brandon Florian provided information in regards to my trade in, and John Harvey came to th More

by Kendrandangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Juan Harvey, Jia Hsing, Brandon Florian
Feb 07, 2025 -

Metro Nissan of Dallas responded

Thank you for sharing your experience! We're so glad to hear that Jia provided professional and knowledgeable service, Brandon gave you helpful trade-in information, and John went the extra mile to ensure you were taken care of. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Angela Molina Metro Nissan Dallas Owner Loyalty Manager 972-450-2415

February 01, 2025

I had some problems with my locks that were previously fixed and Jia took such great care of me! He got me in and out, provided a loaner, and at the end told me everything was covered by my warranty so I More

by Britt C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Feb 03, 2025 -

Metro Nissan of Dallas responded

Hi Britt! Thank you for sharing your experience! We're thrilled to hear that Jia took great care of you and made the process smooth and stress-free. Providing excellent customer service and ensuring you're back on the road with peace of mind is always our goal. We truly appreciate your loyalty and kind words about our team. We look forward to serving you again in the future!

February 01, 2025

Service was great although I did not make an appointment. The service was still perfessional and friendly. More

by Kendrandangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Juan Harvey, Jia Hsing, Brandon Florian
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you for your review! We're glad to hear that you received great service, even without an appointment. Our team strives to provide professional and friendly care to every customer, and we appreciate your kind words. We look forward to serving you again in the future!

February 01, 2025

I have been taking my Nissan Rogue to Metro Nissan for the past 3 years for service. They always treat their customers with respect and care. Jia is my service advisor, and he is awesome. I would highl More

by PERRY.POON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Feb 06, 2025 -

Metro Nissan of Dallas responded

Thank you so much for your continued trust in Metro Nissan for your service needs! We’re so glad to hear Jia has been providing you with great service and that your experiences with us have been positive. We always aim to treat our customers with respect and ensure they have a stress-free experience, so it’s fantastic to know you appreciate that. Your feedback about not feeling pressured is also important to us it’s all about making sure you're comfortable with your choices. We look forward to continuing to take care of your Nissan Rogue for many years to come!

January 31, 2025

Great customer service, answers all the questions I might have had and will be returning back More

by Cris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Feb 03, 2025 -

Metro Nissan of Dallas responded

Hi Cris! Thank you for your review! We're so glad to hear that you had a great experience and that all your questions were answered. We appreciate your support and look forward to seeing you again! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2025

Great customer service, answered all the questions I had and kept me up to date on how close my vehicle was to being completed More

by Cris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Feb 03, 2025 -

Metro Nissan of Dallas responded

Hi Cris! we appreciate your feedback and we're happy you found our staff to be so supportive during your experience here at Metro Nissan Of Dallas Service. We're thrilled to hear that Jia went above and beyond to exceed your expectations. We'll be sure to share your kind words with him, it'll mean a lot! We look forward to serving you again in the future!

January 30, 2025

Service Department was very helpful. Made suggestions but was not pushy about having additional things done. Staff was friendly and courteous. They kept me informed of the progress of my More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you for sharing your experience! it's experiences like yours that really keep us motivated! We're so glad our Service Department could assist you in a helpful and courteous manner. It's great to hear you felt informed and never pressured. We appreciate your trust and look forward to serving you again in the future!

January 30, 2025

Great job with my car service. Jia Hsing was a great help. I did not feel that he was just trying to sell me things but truly wanted to make sure my car was up to par. More

by mucosal.asunder.8o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jia Hsing
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you so much for sharing your experience! We're thrilled to hear that Jia took great care of you and your car. He truly takes pride in providing honest and thoughtful service, and we’re glad it showed. We’ll be sure to pass along your kind words to him. We look forward to assisting you again in the future! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

I called ahead for a walk-in appt for an oil change, without issue and I was very appreciative of that! Matilda did a great job and was very efficient. I appreciate the quiet work space, wifi, snacks, a More

by serr0098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matilda Reynoso
Feb 03, 2025 -

Metro Nissan of Dallas responded

Thank you for the wonderful feedback! We're so glad we could accommodate your walk-in appointment and that Matilda provided efficient service. It's great to hear you enjoyed our quiet workspace, WiFi, and refreshments it’s important to us that you're comfortable and productive while waiting. We look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!

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