Metro Nissan of Dallas

This dealership is really proving it is a valuable asset to me as a Nissan owner. My Service Advisor, Jia Hsing, is all about Customer Service. He is good at explaining what is needed and why. He replies to me as a Nissan owner. My Service Advisor, Jia Hsing, is all about Customer Service. He is good at explaining what is needed and why. He replies in a timely manner to messages. He keeps me informed while service is progressing and is very good at estimating how long the job will take so I can plan my day. More

Excellent service and advice I would not change anything. Keep up the good work Thanks Keep up the good work Thanks More

Friendly, courteous, kept us informed and did a fine job. Thank you. Door handle fixed. Thank you. Door handle fixed. More

Ask for salesman “John Juan”. Most professional and knowledgeable sales guy I’ve met at a car dealership in years. He sold the car ! What a relief not to have to deal with a youn Most professional and knowledgeable sales guy I’ve met at a car dealership in years. He sold the car ! What a relief not to have to deal with a young inexperienced xxxxxxx. John was confident, kind, personable and clearly knew his stuff ! Will be sending friends to him. More

Jia Hsing was very helpful and kept me informe of the pregress throughout the process. I was happy they took the trouble to consult the nissan rngineers to diagnose the issue and then resolve it pregress throughout the process. I was happy they took the trouble to consult the nissan rngineers to diagnose the issue and then resolve it More

Service advisor Ryan Wright was exceptional! Ryan was excellent on every step of the process, from the initial phone call setting up my appointment, all the way through keeping me informed and Ryan was excellent on every step of the process, from the initial phone call setting up my appointment, all the way through keeping me informed and to check out! Ryan deserves a raise! More

Great experience with Jia Hsing! He was friendly and kept me in the loop at all times. He was friendly and kept me in the loop at all times. More

My service rep John went to bat with a very weird warranty company of mine to make sure that I was taken care of. Guys, I just drove in off the street, just happen to own a Nissan. didn’t even buy it warranty company of mine to make sure that I was taken care of. Guys, I just drove in off the street, just happen to own a Nissan. didn’t even buy it there. I just took my broken car to its home. I didn’t expect such a warm response. I really felt that he cared. it all turned out so well. excellent customer service, great communication with me about any problem that John unearthed. Five Stars. More

Jia Hsing was a great help performing the maintenance on our vehicle. He made the process quick and easy. our vehicle. He made the process quick and easy. More

They were efficient and professional while working with the warranty company and applied reasonable rates. the warranty company and applied reasonable rates. More