Metro Nissan of Dallas

We purchased a new Nissan Xterra from Bankston and it had a couple of minor factory flaws. We live in Houston so the dealership assured us that Mossy Nissan in Houston would take care of us. Bankston gave a couple of minor factory flaws. We live in Houston so the dealership assured us that Mossy Nissan in Houston would take care of us. Bankston gave us a contact person and said Mossy was informed and we were ready to go. I made an appointment with Mossy Nissan in Houston, took the vehicle in and they had no idea what I was talking about. Bankston had not contacted them, ordered the part; NOTHING! Then, they wouldn't return my email or calls. They were happy to sell me the vehicle but the after service was awful. More

This is the most honest and geniune car dealership I have ever been to... They take their time and get to know you, what you like, and are willing to work with any situation and are very humble. After I fill ever been to... They take their time and get to know you, what you like, and are willing to work with any situation and are very humble. After I filled out the application, Dean called me back and told me I was approved. I was shocked because I didn't have the best credit in the world but he promised me that I would be fine and that he would take care of me.. 2 hours later, the General Manager called me and personally thanked me and was very humble.. I was shocked not many GM's do that. I get there and Dean couldn't assist me so Anthony(Tony) assisted and he couldn't be more honest. The car we actually saw was online a trade in lemon and he would never sell that car, which let me know he was honest. There was no sales pressure and I was confident they had my best interest! I drove off in a Altima for my exact budget. If you tell them your budget they find it! They didn't try to talk me into paying anything extra or getting something better. BRAVO GUYS!! I'm sending a lot of people to ya! More

I've purchased two cars from this dealership and each time the service has been impeccable! My most recent purchase was a 2006 VW Passat 2.OT that needed some body work done. Kimberly was fantastic and p time the service has been impeccable! My most recent purchase was a 2006 VW Passat 2.OT that needed some body work done. Kimberly was fantastic and patient with me as I showered her with questions and very prompt at updating me on the status of my car. I would definitely recommend this dealership for its friendliness, courtesy and attention to detail. Excellent service after the sale! Go by and see Kimberly Lawrence, you will not be disappointed! Tell her Hail-E's mom sent you! More

Very great service, best experience I've ever had anywhere definitely recommend this dealership and Les was awesome he was extremely helpful and made my experience there great! anywhere definitely recommend this dealership and Les was awesome he was extremely helpful and made my experience there great! More

My wife and I have been buying cars for well over sixty years and we've never received service like Jeff gave us, he was a step above all of the other dealers we worked with. The entire staff was helpful a years and we've never received service like Jeff gave us, he was a step above all of the other dealers we worked with. The entire staff was helpful and friendly, but Mr. Files took it a step further and took care of us like we were family. He's an exceptional young man and he fits in well with the Bankston outfit. We're customers for life thanks to the care Jeff and Kyle gave us, we will be recommending everyone we know buy a car from Bankston Nissan! More

I was very satisfied with Jeffrey Files he explained everything about the altima from the hood all the way to the trunk. He knows the nissans products. My experience from the beginning to the end was wo everything about the altima from the hood all the way to the trunk. He knows the nissans products. My experience from the beginning to the end was wonderful. Kyle Vaughan in financing was wonderful also. I left the dealership feeling great and i will tell people about my experience and recommend this dealership to my friends and family. Actually i have already been bragging on the people at the dealership. THANKS FOR BEING SO WONDERFUL!!!!! More

I have to say I have had a great experience with this dealership.The customer service by far is the best ive seen.Jeff is an excellent sales representative and I would recommend him to my family and frie dealership.The customer service by far is the best ive seen.Jeff is an excellent sales representative and I would recommend him to my family and friends for a future car purchase. More

My salesman, Jeff Files, was wonderful. He took the time to help me find a vehicle with the options I needed that would fit into my budget. He made the whole process of buying a new car a much better exper to help me find a vehicle with the options I needed that would fit into my budget. He made the whole process of buying a new car a much better experience than I have ever had from any other dealers. More

My wife and I came to Bankston Nissan due to a poor experience with a competitor. We put in an inquiry online and Jeff followed up with us on a Juke. He was enthusiastic, knowledgeable and a pleasure t experience with a competitor. We put in an inquiry online and Jeff followed up with us on a Juke. He was enthusiastic, knowledgeable and a pleasure to deal with! Yancey (New Manager) helped as well and both representatives gave us reason to come back! We'll be Bankston customers for life, thanks again, guys! More

My experience at Bankston Nissan with Jeff was absolutely awesome! He was really great at explaining everything to me about the vehicle yet not being pushy at all. Of all the experiences i have had purchas awesome! He was really great at explaining everything to me about the vehicle yet not being pushy at all. Of all the experiences i have had purchasing vehicles in the DFW area this one was by far the best! No hassle and really a joy to work with. I would highly recommend Jeff and Bankston Nissan! More