MetroWest Acura- Service Center

Excellent Couldn't ask for more attention, explanation, or service. It was a pleasure to have Jacob Clew as my Service Advisor. My car looked brand new when I l Couldn't ask for more attention, explanation, or service. It was a pleasure to have Jacob Clew as my Service Advisor. My car looked brand new when I left Herb Connolly Acura. More

The best! Always professional, always polite and friendly and very well run service department. They have never steered me wrong with purchase or leased vehicle Always professional, always polite and friendly and very well run service department. They have never steered me wrong with purchase or leased vehicles. The service department is excellent--very good communications. And if you wait for your car it is super comfortable--with good coffee and snacks! More

So pleasant! Everyone was friendly and helpful. Cindy is OUTSTANDING and so personable! Car was well serviced and I loved the car wash. Few other cool parts of m Everyone was friendly and helpful. Cindy is OUTSTANDING and so personable! Car was well serviced and I loved the car wash. Few other cool parts of my experience: I was given feedback about a water pump issue that I have to get fixed. I did say I would take the issue to another garage (due to price) and I did not feel badly. LOVE that your staff respects my choices even if it entails me going elsewhere. I also enjoyed a fresh cup of coffee while I waited. Awesome. Left with a big smile on my face. Super experience. Cannot say enough about Cindy. I can get an oil change anywhere, but her level of professionalism and her going above and beyond to ensure I had a great experience is bar none. Thank you for the coupon for a free oil change. I wouldn't have come in unless I had it. I've owned my car for 11 years...It was my favorite oil change experience, if there is such a thing! HA! More

Smooth and enjoyable experience I just had my first general service check-up, oil change, and tire rotation on my new MDX. The whole process was professional and enjoyable. I'm very I just had my first general service check-up, oil change, and tire rotation on my new MDX. The whole process was professional and enjoyable. I'm very happy that I purchased both my first and second Acura MDX from Herb Connolly! More

Great Service. Been coming here for years. Had a large unexpected bill. Jake and the management softened the hit by getting some some discounts applied. Gave me a loaner car to make the day wo Had a large unexpected bill. Jake and the management softened the hit by getting some some discounts applied. Gave me a loaner car to make the day work easier. Very happy with the Acura experience. Thanks Ed Ronan More

James Brown delivered!! Had a wonderful experience and received my car in a timely manner. Mr. Brown was very professional and my car came back looking like brand new. He ev Had a wonderful experience and received my car in a timely manner. Mr. Brown was very professional and my car came back looking like brand new. He even changed the battery in my key for me. I will definite go back to Herb Connolly for all my service needs More

Great service This visit as always went very smoothly. Work done when promised and an easy loaner car experience. This dealership consistently provides quality serv This visit as always went very smoothly. Work done when promised and an easy loaner car experience. This dealership consistently provides quality service and I would recommend them to anyone. More

Awesome service and facilities. Awesome service from start to finish. Brought my MDX in for a software update and got it back washed and cleaned as well! Enjoyed coffee and WiFi whil Awesome service from start to finish. Brought my MDX in for a software update and got it back washed and cleaned as well! Enjoyed coffee and WiFi while waiting. More

Great They went above and beyond what I expected. Great customer device professional fair great work. Kevin Hagerty was the best did things beyond what was They went above and beyond what I expected. Great customer device professional fair great work. Kevin Hagerty was the best did things beyond what was expected More

Always a great experience! Best Customer Service Around. Jim and his team are always there to help make your service experience a good one. They haven't failed me yet and I have been bringing my cars here fo Jim and his team are always there to help make your service experience a good one. They haven't failed me yet and I have been bringing my cars here for the past 4 years. More