MetroWest Acura- Service Center

Very helpul!! We weren't sure if we had a problem or not, but my son had been experiencing difficulty starting our Acura. They took it in and thoroughly checked i We weren't sure if we had a problem or not, but my son had been experiencing difficulty starting our Acura. They took it in and thoroughly checked it out and even kept it overnite . They were unable to find a problem but they did give us some guidance on what to do if it happened again. They even washed the car. All for no charge. More

Air conditioning in RDX I've been having problem with my air conditioning since I bought my RDX in May of 2017. Every time I bought it in a month later I would be back. Fin I've been having problem with my air conditioning since I bought my RDX in May of 2017. Every time I bought it in a month later I would be back. Finally the other day they put in a new compressor. So far it's good. We'll see how things go in another month. Everyone in the service department couldn't have been any nicer. They always gave me a loaner car and I was in and out as quick as possible. Although this was a problem having to bring the car back a number of times it was never a negative experience. Great people to deal with. More

Top-Notch Service I recently had a lot of work done on my MDX. The entire process could not have gone more smoothly. Making the appointment was easy, the nighttime drop I recently had a lot of work done on my MDX. The entire process could not have gone more smoothly. Making the appointment was easy, the nighttime drop-off was very convenient and the car repairs were performed in a timely manner. My Service Advisor, Cindy, was great. She was very good at explaining to me what was going on with my car. She presented me with all of the options that I had and then it was up to me to choose. More

Oil change service I had a regular oil change service and it was good. Friendly customer service and quality work was performed. Will visit the service in future for add I had a regular oil change service and it was good. Friendly customer service and quality work was performed. Will visit the service in future for additional work. More

Awesome Team in the Service Department The service department at Herb Connelly Acura is their service team. They are a great group and provide top notch customer service. In particular, I The service department at Herb Connelly Acura is their service team. They are a great group and provide top notch customer service. In particular, I deal with Cindy and have for the past 5 years. She moved away and I was worried my experience wouldn't be the same. During her absence, Kevin assisted me when I would come in and he is just as customer service focused. I went in two weeks ago and discovered Cindy was back!! So glad to see her. My car is getting old and I think about what I would get to replace it. The MDX is still at the top of the list because of them. More

5 Star service Never have to worry about my car being taken care of - this dealership treats you & your vehicle perfect every time. I highly recommend this dealershi Never have to worry about my car being taken care of - this dealership treats you & your vehicle perfect every time. I highly recommend this dealership. More

Tire Replacement Question I was on vacation and ran over a nail damaging one of my tires on my 2016 RDX. I called a Service Representative regarding replacing the tire, the Ser I was on vacation and ran over a nail damaging one of my tires on my 2016 RDX. I called a Service Representative regarding replacing the tire, the Service Rep provided clear guidance and saved me money by not advising me to replace more tires than was necessarily (I had looked online and had called a local dealer in Florida that had recommended replacing either two or all four tires). The Service Rep was very helpful. More

Professional and Knowledgeable Connolly associates are not just knowledgeable and courteous, they go out of the way to make certain that you are confident that work has been done pr Connolly associates are not just knowledgeable and courteous, they go out of the way to make certain that you are confident that work has been done properly and thoroughly. More

Easy to do business with from a service and parts perspectiv Acura Framingham offers Quick and friendly and fair service. I did not buy my car there But I drive out of my way to get my car serviced at this d Acura Framingham offers Quick and friendly and fair service. I did not buy my car there But I drive out of my way to get my car serviced at this dealership rather than the Acura dealership in Auburn MA More