MetroWest Acura- Service Center

Sway bar bushing I was driving to a business meeting in RI and noticed new rattle sounds coming fro the front suspension. I called Herb Connolly from my car and was a I was driving to a business meeting in RI and noticed new rattle sounds coming fro the front suspension. I called Herb Connolly from my car and was able to schedule a service call for the following day. They diagnosed the issue, and called me immediately with the recommended repair. They had everything done and returned to me the following day. They also washed and vacuumed my car. Excellent service. Dale, Mike and Kevin were great, as usual. More

Years of experience at Herb Connolly Acura I would highly recommend Herb Connolly Acura. My MDX is 11 years old and I still have it serviced at Herb Connolly because of their great customer se I would highly recommend Herb Connolly Acura. My MDX is 11 years old and I still have it serviced at Herb Connolly because of their great customer service, realistic approach to maintaining an older car, how stress-free and easy it is to get my car in (and a loaner out if repairs will take more than a couple of hours), and how much I enjoy the experience. I am very much looking forward to a new MDX when my teenager inherits this one in less than a year, and I can guarantee I will be shopping at Herb Connolly when that time comes. More

The best! Herb Connolly, hands down offers the best customer service experience around. The people are great and the environment and atmosphere is very relaxin Herb Connolly, hands down offers the best customer service experience around. The people are great and the environment and atmosphere is very relaxing. They do a great job! More

Best Customer Service Experience I Have Ever Received From the first phone call all the way through to picking up my car I experienced some of the friendliest, most professional, and best customer service From the first phone call all the way through to picking up my car I experienced some of the friendliest, most professional, and best customer service ever. In addition, my car was washed, tires shined, and interior was vacuumed. Thank you Herb Connolly Acura! More

prompt friendly service and loaner car prompt, friendly service and loaner car was a Huge help. Jake was very helpful, called to update me on pricing and timing. James Brown is the best!! prompt, friendly service and loaner car was a Huge help. Jake was very helpful, called to update me on pricing and timing. James Brown is the best!! More

Easy to Make Appointments and Have Service Done I have had my Acura TLX for a year now and I have been very happy with it. I have brought it in for scheduled maintenance - oil changes and a tire ro I have had my Acura TLX for a year now and I have been very happy with it. I have brought it in for scheduled maintenance - oil changes and a tire rotation - - twice, and again yesterday for an inspection sticker. Every time I have brought my car in, the service staff at Herb Connolly Acura has been great and very easy to work with. I have scheduled my appointments online. It has been as simple as choosing the next available appointment, and basically, going right over there, and minutes later dropping the car off. The fact that they wash the car is great, and is really a very appreciated service that you don't get elsewhere. More

Friendly and efficient The service representatives were all friendly and ensured I was in and out as soon as possible. They assisted me with identifying what service was nee The service representatives were all friendly and ensured I was in and out as soon as possible. They assisted me with identifying what service was needed, coordinating the services to accommodate my schedule best, and checked me and out very quickly. More

Service done the right way We have been buying and servicing our Acura MDX with the dealership for many years. The best part of servicing our MDX at the dearlship is the outsta We have been buying and servicing our Acura MDX with the dealership for many years. The best part of servicing our MDX at the dearlship is the outstanding service people who work at the dealership. Honest to a fault no hard up sell for the service you are not there for and are always striving to make you happy. Kevin does a outstanding job of getting you and out and feeling comfortable with what service was performed and what to expect next. More

Service follow up Overall always a good experience. Very friendly and ease of use. Loaners are provided which is an added bonus. Last two services the lines of commun Overall always a good experience. Very friendly and ease of use. Loaners are provided which is an added bonus. Last two services the lines of communication were not as clear or efficient. But could have just been a fluke. Have been using this Acura service for >10 years. More

F/U parts replacement As usual, service was highly professional, comprehensive, efficient and clear about expectations. Waiting area was comfortable enough. The price for As usual, service was highly professional, comprehensive, efficient and clear about expectations. Waiting area was comfortable enough. The price for the repair was reasonable and the wash is always appreciated. More