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MetroWest Acura- Service Center

Framingham, MA

4.1
891 Reviews

891 Reviews of MetroWest Acura- Service Center

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March 20, 2017

State inspection I just came for state sticker but it took over an hour when I was told it won't take more than 30 mins. Reason was car wash was backed up. More

by RAHULDATAR1272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New person at service don't know her name
March 20, 2017

Service Rep was great! I brought the car in for an oil change. Jake was very courteous & professional. He asked about any issues I had with the car and I mentioned that one More

by MEMURPHY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
March 17, 2017

Car checkout prior to long roadtrip I purchased my TL-S here back in 2001. Every time I needed service, I brought the car back to have it performed here. The service has always been ex More

by MarlboroNick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
March 16, 2017

Replacing alternator and battery I have been taking my TSX at herb Connolly since 2010 and always happy with level of service I get here. Herb Connolly took care of not only do a quic More

by VIKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
March 14, 2017

Warranty work- Rear struts replaced. The service time was double what I was told when I first drove in. I would have adjusted my schedule if I knew before hand. More

by M.SWEENEY1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Forgot name
Mar 15, 2017 -

MetroWest Acura responded

We are very sorry for your inconvenience. We do try to give as accurate an estimate as possible but sometimes things can run longer (or shorter) - we want to be sure that the work is done to the highest standards in all cases.

March 14, 2017

Very Helpful Dave Hanson and the team are always very helpful, professional and efficient. Thank you so much for your assistance each and every time I have my car More

by Adacosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanson
March 14, 2017

Great experience smooth transaction Good device center James brown and Nichole were excellent my car was done and cleaned at the promised time I was contacted and had flexibility for pic More

by mdb51599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole in service
March 07, 2017

inspection and mileage service As usual, polite people and exemplary service. Always a pleasure to bring my car there. Comfortable waiting room, clean, can even enjoy coffee and t More

by AJCELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, he was great but I forgot his name.
March 06, 2017

oil change kevin has been helpful all through last two three years. He has told me why my car wont pass inspection and i thought that was very nice of him. S More

by RAHULDATAR1272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
March 06, 2017

A1 service Dropped by for A1 service. Kevin is very knowledgeable and took care of us with utmost sincerity. He helped with loaner car so that we could take ca More

by SANTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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