891 Reviews of MetroWest Acura- Service Center
State inspection I just came for state sticker but it took over an hour when I was told it won't take more than 30 mins. Reason was car wash was backed up. I just came for state sticker but it took over an hour when I was told it won't take more than 30 mins. Reason was car wash was backed up. More
Service Rep was great! I brought the car in for an oil change. Jake was very courteous & professional. He asked about any issues I had with the car and I mentioned that one I brought the car in for an oil change. Jake was very courteous & professional. He asked about any issues I had with the car and I mentioned that one tire kept losing air pressure. He then followed up with the mechanic to make sure the issue was investigated and resolved. More
Car checkout prior to long roadtrip I purchased my TL-S here back in 2001. Every time I needed service, I brought the car back to have it performed here. The service has always been ex I purchased my TL-S here back in 2001. Every time I needed service, I brought the car back to have it performed here. The service has always been excellent and instills confidence when leaving that the repair/maintenance was done professionally and correctly. I appreciate the multi-point inspection they provide that informs you of their recommendations as to what needs done or may become a problem in the near future. Their pre-service price estimates are always spot on. The wash/vac bonus they provide even makes the experience sweeter. More
Replacing alternator and battery I have been taking my TSX at herb Connolly since 2010 and always happy with level of service I get here. Herb Connolly took care of not only do a quic I have been taking my TSX at herb Connolly since 2010 and always happy with level of service I get here. Herb Connolly took care of not only do a quick diagnose, but got my battery and alternator replaced at a good price. Was given a loaner. All dealing was very professional and easy to deal with. Moving out of state and will miss Herb Connolly. Jim and his team, David and Jake awesome, Keep up the good work! - A very happy customer More
Warranty work- Rear struts replaced. The service time was double what I was told when I first drove in. I would have adjusted my schedule if I knew before hand. The service time was double what I was told when I first drove in. I would have adjusted my schedule if I knew before hand. More
Very Helpful Dave Hanson and the team are always very helpful, professional and efficient. Thank you so much for your assistance each and every time I have my car Dave Hanson and the team are always very helpful, professional and efficient. Thank you so much for your assistance each and every time I have my car serviced. More
Great experience smooth transaction Good device center James brown and Nichole were excellent my car was done and cleaned at the promised time I was contacted and had flexibility for pic Good device center James brown and Nichole were excellent my car was done and cleaned at the promised time I was contacted and had flexibility for pickup More
inspection and mileage service As usual, polite people and exemplary service. Always a pleasure to bring my car there. Comfortable waiting room, clean, can even enjoy coffee and t As usual, polite people and exemplary service. Always a pleasure to bring my car there. Comfortable waiting room, clean, can even enjoy coffee and tea. Thank you. More
oil change kevin has been helpful all through last two three years. He has told me why my car wont pass inspection and i thought that was very nice of him. S kevin has been helpful all through last two three years. He has told me why my car wont pass inspection and i thought that was very nice of him. Sometimes little aggressive in recommending tire and brake changes but very professional. More
A1 service Dropped by for A1 service. Kevin is very knowledgeable and took care of us with utmost sincerity. He helped with loaner car so that we could take ca Dropped by for A1 service. Kevin is very knowledgeable and took care of us with utmost sincerity. He helped with loaner car so that we could take care of some stuff. Great service... More