MetroWest Acura- Service Center

Great example of an excellent service ! I was checked in by Kevin, who was very professional and promptly kept me up to date on what was going on with the car as well as suggested some impor I was checked in by Kevin, who was very professional and promptly kept me up to date on what was going on with the car as well as suggested some important updates that was not expensive and in fact helped me save some $$ in the long run. More

Great Service Jaimie Stewart has not been with Acura Framingham for very long. However she brings a wealth of knowledge and experience with her. She was very help Jaimie Stewart has not been with Acura Framingham for very long. However she brings a wealth of knowledge and experience with her. She was very helpful and kept me informed of progress throughout the day. I was very impressed! More

Good service Went in for a recall, was out in under an hour. They looked over my car for free, also got a complimentary wash/vac. Will be going back for service Went in for a recall, was out in under an hour. They looked over my car for free, also got a complimentary wash/vac. Will be going back for service More

New Tires, quick and efficient service I had a great experience today. My tires and service were completed in a few hours, and a loaner car was given to me in the meantime. Thanks! I had a great experience today. My tires and service were completed in a few hours, and a loaner car was given to me in the meantime. Thanks! More

Good service level Nice waiting area, friendly staff members, and overall good facility to enjoy while waiting Dave from the service department was particularly profess Nice waiting area, friendly staff members, and overall good facility to enjoy while waiting Dave from the service department was particularly professional and knowledgeable about the process and waiting time. He explained everything to me. Good job. More

Happy with the whole dealership. I have been using this dealership for at least 15 years and I can't say enough on the Service Dept. (Jake), mechanics, Jim Brown and salesmanship th I have been using this dealership for at least 15 years and I can't say enough on the Service Dept. (Jake), mechanics, Jim Brown and salesmanship they deliver. They go way out of there way to make sure you are satisfied in every aspect.. More

Routine Service Easily booked and accomplished with no upselling! Knowing that the next service is a big one, I was informed of timing and price. I even got a very c Easily booked and accomplished with no upselling! Knowing that the next service is a big one, I was informed of timing and price. I even got a very clean car back. Excellent! More

Airbag recall Scheduled a service appointment to have my 2010 TL driver-side airbag replaced under the well publicized recall. Arrived early. My car was taken in im Scheduled a service appointment to have my 2010 TL driver-side airbag replaced under the well publicized recall. Arrived early. My car was taken in immediately and the work was completed in about an hour. Well and professionally done. Thank you. More

Great experience Made a last minute appointment for an oil change. The Service Representative was friendly, helpful, and got me out of there in under an hour. Made a last minute appointment for an oil change. The Service Representative was friendly, helpful, and got me out of there in under an hour. More

Excellent Service Department Service Manager Jim Brown is the BEST. His problem solving skills are first rate. You will not find a better service department and be treated with un Service Manager Jim Brown is the BEST. His problem solving skills are first rate. You will not find a better service department and be treated with understanding and fairness. More