MetroWest Acura- Service Center

Another great automobile service. The service with David was professional and expedient. He explained everything clearly and had me in and out of the dealership very quickly. As alwa The service with David was professional and expedient. He explained everything clearly and had me in and out of the dealership very quickly. As always he made for a very pleasant and cheerful interaction. Great job! More

No hassle and always good service Service manager was very helpful, a bit busy for Fri morning. Special shout out to greeters, who went out of their way to be helpful and courteous. Service manager was very helpful, a bit busy for Fri morning. Special shout out to greeters, who went out of their way to be helpful and courteous. More

Service of brake system Brought my Acura RDX in for issue with brakes. Dave researched issue and found that it was covered with no cost to me under a special bulletin. Brought my Acura RDX in for issue with brakes. Dave researched issue and found that it was covered with no cost to me under a special bulletin. More

Professional, completed as promised Easy to schedule. No waiting for check-in. Comfortable waiting area with coffee. Air bag recall completed in an hour as promised. Car was washed. Easy to schedule. No waiting for check-in. Comfortable waiting area with coffee. Air bag recall completed in an hour as promised. Car was washed. More

always excellent This was another warranty repair (air bag; earlier = clutch software). I have been using this dealer for my cars and all service since 2003, which te This was another warranty repair (air bag; earlier = clutch software). I have been using this dealer for my cars and all service since 2003, which testifies to my satisfaction. More

Best service anywhere Although I live closer to other Acura dealers I go out of my way to go to Herb Connolly for my service. My MDX has 130k miles on it and I traded my l Although I live closer to other Acura dealers I go out of my way to go to Herb Connolly for my service. My MDX has 130k miles on it and I traded my last MDX in with 200k miles on it. They keep my car running in top condition. They explain what I need but never try to oversell. They provide a nice loaner. Jim Brown, the service manager, and the entire client service team is knowledgeable, personable, and professional. The client experience is wonderful every time. More

Over 15 years of great service The service department are all good, knowledgeable experienced and assigned to each customer. I had Cindy for years and now Dave is great, but so is The service department are all good, knowledgeable experienced and assigned to each customer. I had Cindy for years and now Dave is great, but so is Kevin. And the whole team is led by Jim who is everywhere. This is my third vehicle bought from Connolly Acura. Even the sales experience was enjoyable. Every question I've had about my car gets answered and every problem pursued and resolved. Then, they wash and clean the whole car. And if you want a special cleaning, they have great prices for detailing the car, which I have taken advantage of on several service visits over the years. Shuttle service to work or loaner vehicle, always the latest models. If I could ask for more, I don't know what it could be! More

excellent service very good service. thanks. Jim is a great manager and all the people in the service department are helpful and professional. Thanks, thanks, thanks, very good service. thanks. Jim is a great manager and all the people in the service department are helpful and professional. Thanks, thanks, thanks, thanks, More