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891 Reviews of MetroWest Acura- Service Center
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October 03, 2016
EXCELLENT SERVICE Highly Recommend Herb Connolly Acura for its staff and service. You won't find any better service then this team!!!! Perfect reason to buy a car here Highly Recommend Herb Connolly Acura for its staff and service. You won't find any better service then this team!!!! Perfect reason to buy a car here is for the service alone. More
by TRISH.MCCARTHY
Verified CustomerEmployees Worked With
James Brown
October 01, 2016
Always great service I am currently on my 6th Acura. The excellent service I receive at this dealership is one of the reasons I keep leasing Acuras from them. Jim Brown I am currently on my 6th Acura. The excellent service I receive at this dealership is one of the reasons I keep leasing Acuras from them. Jim Brown's service department is outstanding. I wouldn't take my car anywhere else. More
by TLX Fan
Employees Worked With
Dennis Murray
September 30, 2016
Couldn't be better Service arrival area was bright and spotless, my service advisor David was ready for me when I arrived and everything was handled efficiently. I was Service arrival area was bright and spotless, my service advisor David was ready for me when I arrived and everything was handled efficiently. I was shown to the client lounge where I could both work and relax waiting for my car which was done within the expected time. I received text updates during the service to let me know how it was going as well. James Brown and everyone on his team gave me confidence that my vehicle was in good hands. More
by DON_FRANCY
Employees Worked With
David
September 29, 2016
great service! these folks really get customer service! from the scheduling to the quick work and terrific wash. only issue was they didn't proactively plan for my a these folks really get customer service! from the scheduling to the quick work and terrific wash. only issue was they didn't proactively plan for my air bag recall which would have been perfect and would have avoided me having to schedule another visit. More
by 2poodles
Employees Worked With
david
September 28, 2016
service I have serviced my vehicle at this place. The personnel were polite and friendly. They figured out the problems and fixed it. They cleaned and my car I have serviced my vehicle at this place. The personnel were polite and friendly. They figured out the problems and fixed it. They cleaned and my car as well. More
by SARA0405
Employees Worked With
David
September 28, 2016
15,000 mile service Next day appointment that met my schedule. Done on time and with professionalism. Kevin was great handling the details. Advised me on overall conditio Next day appointment that met my schedule. Done on time and with professionalism. Kevin was great handling the details. Advised me on overall condition of vehicle and let me know what would be upcoming. More
by WoodstockDJD
Employees Worked With
Kevin
September 28, 2016
Fast and provided great service On Friday I called at 11am and they took my Acura TL-S in by noon. My 2008 needed some recall work done. As I've only owned the car for a week they On Friday I called at 11am and they took my Acura TL-S in by noon. My 2008 needed some recall work done. As I've only owned the car for a week they addressed another issue for me, and did a complete safety check. While I was without a car they offered me a loaner which was completely appreciated this helps with your personal needs and tight schedules. Thank you for the excellent service. More
by J_COPELAND
Employees Worked With
Kevin Hagerty
September 27, 2016
Oil change and detail I had a great experience with the service department when getting an oil change and detail for my RDX. Kevin took care of everything making sure I ha I had a great experience with the service department when getting an oil change and detail for my RDX. Kevin took care of everything making sure I had a ride while my car was at the dealership and giving me an accurate estimate of how long it would take to complete the service. The detail was excellent and it felt like I was stepping into a new car all over again! More
by VTRAVAG
Employees Worked With
Kevin in the service department
September 26, 2016
Herb Connolly is the BEST! Brought my car in for oil change, tire rotation, inspection sticker and detail. Car looks brand new. Service at Herb Connolly is like no other servi Brought my car in for oil change, tire rotation, inspection sticker and detail. Car looks brand new. Service at Herb Connolly is like no other service department I have experienced! Everyone is professional, courteous and friendly. I wouldn't go anywhere else! More
by T TOR
Employees Worked With
Jake Clew
September 26, 2016
Consistently Great Service We have had our 2012 Acura MDX serviced at Herb Connolly since we purchased it there. Service is excellent and the entire team is focused on a great We have had our 2012 Acura MDX serviced at Herb Connolly since we purchased it there. Service is excellent and the entire team is focused on a great customer experience. More
by SPACEGUYTYE
Employees Worked With
Jake, Mike, and Cindy
