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891 Reviews of MetroWest Acura- Service Center
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June 20, 2016
So far so good! Everybody was very Courteous, knowledgeable, professional and informative. It was going to take longer than expected, but a courtesy car was arranged Everybody was very Courteous, knowledgeable, professional and informative. It was going to take longer than expected, but a courtesy car was arranged in a very short time. Great experience. Just what I expected. More
by IGSHAANT
Verified CustomerEmployees Worked With
Jake Clew, Gil Berkman
June 20, 2016
Best Service and great customer care Good service along with customer care. Since my car required a B1 service, a loaner car was provided (inspite of forgetting to request for one). Reco Good service along with customer care. Since my car required a B1 service, a loaner car was provided (inspite of forgetting to request for one). Recommendations on the car's overall running and suggestions provided by Jacob also helped me to make some key decisions in order to better my car's overall performance More
by SRIKRISHNAKANTH
Employees Worked With
Jacob
June 16, 2016
Awesome service I went for an oil change and diagnosis for clicking noise on the front driver side wheel when I left the car I got an estimated cost for both and left I went for an oil change and diagnosis for clicking noise on the front driver side wheel when I left the car I got an estimated cost for both and left they called me when they were done and told me my lugs were just loose I went to pay and to my surprise I wasn't charged for the loose lugs and was allowed to leave my car parked their so I could go to the beach awesome dealership and the best customer service you could ask for More
by JENNEYJOHNSON7129
Employees Worked With
David Hansen
June 16, 2016
B1 service and inspection sticker. Kevin checked me in and turned it over to my service advisor Jake. I arrived around 3pm for service the next day. Jake called around 5pm to say it was Kevin checked me in and turned it over to my service advisor Jake. I arrived around 3pm for service the next day. Jake called around 5pm to say it was actually completed that afternoon. I picked it up the next day and again Kevin checked me out. Both advisors are fabulous as usual. The service manager Jim Brown was around to greet us. The car was cleaned and washed. Herb Connolly is the best. I would highly recommend it. I love Acura! More
by AWPOWDERLY
Employees Worked With
Kevin and Jake in service.
June 15, 2016
2012 B1 service Excellent service. It's why this is my 3rd Acura and I will return for my 4th within the next year or so., if not sooner. Excellent service. It's why this is my 3rd Acura and I will return for my 4th within the next year or so., if not sooner. More
by PERRY52
Employees Worked With
David
June 15, 2016
Air bag recall Great service dept. turned an unfortunate event into a pleasant experience. Service dept gave accurate estimate of time needed for repairs. Also found Great service dept. turned an unfortunate event into a pleasant experience. Service dept gave accurate estimate of time needed for repairs. Also found some work needed on breaks due to long period of non use and corrected same. Thank you very much for a job well done A satisfied customer More
by PTAKFRANCIS
Employees Worked With
Vinnie Bremmenkamp
June 14, 2016
Service department Great service department, good follow-up from the service team on estimate and completion time. Jake is always willing to help out with my difficult Great service department, good follow-up from the service team on estimate and completion time. Jake is always willing to help out with my difficult schedule. More
by MURPHPEI
Employees Worked With
Jake
June 13, 2016
They make it so easy The service team makes it extremely easy to have regular check-ups and/or specialized work done to my Acura. They are always quick, friendly and infor The service team makes it extremely easy to have regular check-ups and/or specialized work done to my Acura. They are always quick, friendly and informative. My Acura is about 10 years old, and because of the routine work Acura does, I have never had any serious issues or run into any problems on the road. Thank you. More
by LEE_ANN_G
Employees Worked With
Kevin Hagerty
June 13, 2016
Always outstanding service and personnel The visit was for routine maintenance which Kevin took care of with his usual as always excellence . We also spoke with Dennis Murray and may purchas The visit was for routine maintenance which Kevin took care of with his usual as always excellence . We also spoke with Dennis Murray and may purchase a new vehicle once again from Dennis who is always a pleasure to do business with. More
by JOANNECODERRE
Employees Worked With
Kevin in service, Dennis Murray
June 13, 2016
Service to the hilt Your service is always max. I'm always greeted by a very friendly and courteous service rep. I tell my husband I'm treated like a princess😘 Thank Your service is always max. I'm always greeted by a very friendly and courteous service rep. I tell my husband I'm treated like a princess😘 Thank you for a great service More
by SENDARA
Employees Worked With
Sorry I can't remember his name
