MetroWest Acura- Service Center

Excellent service experience. Recently, I have had excellent service for my Acura MDX. Dave in the Service department is a top notch professional; he goes beyond the call of duty. Recently, I have had excellent service for my Acura MDX. Dave in the Service department is a top notch professional; he goes beyond the call of duty. More

One word to describe my experience, Outstanding! One would expect high end service when purchasing a high end automobile but the service department at Herb Connolly continues to exceed my expectation One would expect high end service when purchasing a high end automobile but the service department at Herb Connolly continues to exceed my expectations. Quality work, deliver sooner than expected and found the part replacing was covered in my extended warrantee so the cost was just my deductible. More

Service I brought my car in for service and the experience was excellent. Jake was clear about what needed to be done and then reviewed what was found in a c I brought my car in for service and the experience was excellent. Jake was clear about what needed to be done and then reviewed what was found in a clear manner as well. Professional , helpful and cordial -- a nice combination. More

Very good all around. Very much appreciated. Your staff who handled my issues was helpful and professional. Jake did a wonderful job in service. I usually service with Bost Very much appreciated. Your staff who handled my issues was helpful and professional. Jake did a wonderful job in service. I usually service with Boston Acura but now come to Framingham. I look for the best value when I service so appreciate any spcials. More

Oil Change I made an appointment for an oil change. They booked the appointment within 1 hour and sent an email confirmation. The oil change was fine. They ma I made an appointment for an oil change. They booked the appointment within 1 hour and sent an email confirmation. The oil change was fine. They made a few recommendations for other service items after review but did not push or oversell. The 2 service people that I dealt with were excellent. More

Good Service I took my car to Framingham Acura dealer last week for diagnosis, were very satisfied with the service. I would recommend it to my friends. I took my car to Framingham Acura dealer last week for diagnosis, were very satisfied with the service. I would recommend it to my friends. More

Great service experience, as always! There's a reason I keep returning to Herb Connolly Acura for service - excellent service, communication, and work. They keep my car running in tip top There's a reason I keep returning to Herb Connolly Acura for service - excellent service, communication, and work. They keep my car running in tip top shape while maintaining exemplary customer service. Loaner car if needed, no hassle. I feel they truly do everything possible to keep costs reasonable, and never feel the need to question their service recommendations. Lucky to have a place which I trust so much! More

15,000 mile work ad oil change very professional, friendly, work done quickly and I had no issues. because I was there for an oil change and I had 15,000 miles more stuff was don very professional, friendly, work done quickly and I had no issues. because I was there for an oil change and I had 15,000 miles more stuff was done than I anticipated but it was all for the good. More