Metz Chrysler Dodge Jeep Ram

Loved the vehicle we purchased! We would have preferred warranty fees be shared up front. We would have preferred warranty fees be shared up front. More

Great service. Diagnosed the problem and got the repairs done promptly. Worked with my warranty company and it was seamless. Diagnosed the problem and got the repairs done promptly. Worked with my warranty company and it was seamless. More

Burnworth did a great job. I took my 2008 Dodge Ram in for a problem. They fixed it the same day. They were professional and kept me informed. I couldn't ask for a better repa I took my 2008 Dodge Ram in for a problem. They fixed it the same day. They were professional and kept me informed. I couldn't ask for a better repair experience. Thank you John Boser. More

Service was excellent! Work was done quickly and done well! Service guys at the desk were kind and relatable, parts guy was knowledgeable and more than happy to answer unre Work was done quickly and done well! Service guys at the desk were kind and relatable, parts guy was knowledgeable and more than happy to answer unrelated questions. My bill was less than I was quoted and the vehicle was vacuumed out when I got it back! More

Had a wonderful experience with the service department at Burnworth-Zollars this morning. Super friendly and professional. Took great care of me and my Jeep and went above and beyond for me. Good people. Burnworth-Zollars this morning. Super friendly and professional. Took great care of me and my Jeep and went above and beyond for me. Good people. I highly recommend them for your Jeep needs. More

I appreciate the service department at BZ Autos in Nappanee so much! I bought an old Jeep and found out through going to get an oil change some things that needed fixed. I took it back to BZ because o Nappanee so much! I bought an old Jeep and found out through going to get an oil change some things that needed fixed. I took it back to BZ because of the warranty. They went way above just fixing what I was concerned about! They even fixed more! I can’t say enough about how they stood behind the customer in this circumstance! Thank you BZ!!! More

Truck was having emissions problems and they jumped on it immediately to get me back on the road. immediately to get me back on the road. More

Just had my car in the get repaired for clunking in the drivers front wheel. They replaced the lower font control arms and said it was fixed. As I drove away It still had the clunking going on and they sa drivers front wheel. They replaced the lower font control arms and said it was fixed. As I drove away It still had the clunking going on and they said they can’t get me in for two weeks now. I had already made my appointment to get it repaired and it was not repaired and now I have to wait for two weeks to get it back in? Had they drove the car they would know it was not repaired properly. I feel they over charged me. I have a deductible of $100 and when I go to pay I had an out of pocket expense of$456. Not to happy about that. I will take it back for them to finish the repairs but I will never take it back after this unless the manager get involved and makes things right. The older service guy acted like he really hated his job and he was miserable working there. He would not the person I would have as the face of my service department. Just wanted to update this. I did reach out to the manager there and they did get me back in the next day but they had to order parts to get it fixed. They did fix it correctly this time and the best part they paid for the parts and labor to make things right with me. This is customer service at its finest. They have kept my business by doing this for me to make things right. The managers and the mechanic that worked on the car were very good people and I do truly appreciate them but that older guy at the service counter I’m not a fan of because he acts like it’s a chore to help you. Thanks again to the management to step up and make things right. More

This is one of the best car buying experiences I have had ,everyone was most helpful and put together a deal that suited my needs. Will go to this dealer again when the time a raises. Thanks to all the staff ,everyone was most helpful and put together a deal that suited my needs. Will go to this dealer again when the time a raises. Thanks to all the staff for your help More

I have purchased many vehicles in my life and have dealt with just as many salesman. Being in sales myself I know what customers expect from me, and I also know what I demand and expect as a customer. The s with just as many salesman. Being in sales myself I know what customers expect from me, and I also know what I demand and expect as a customer. The salesman is the face of the dealership and I would highly recommend both John Snyder on the Ford and Dodge side, and Mike Schultz on the Chevy side! Then there is the dealership itself. We ( wife and I ) had many options, but they way this store does business will keep us as loyal customers!! And this is a tribute to the dealership owners!’ Keep up the good work! Darrell and Janet Byers More