Michael Bates Chevrolet

Always prompt friendly and efficient. Would not want to take my car anywhere else. Jon and Vince are very helpful!! Would not want to take my car anywhere else. Jon and Vince are very helpful!! More

The exact Red Equinox Premier we had been searching for in stock available for test drive. Test drove immediately fell in love and wanted to purchase. Our sales Consultant Kelly Wise negotiated getting us in stock available for test drive. Test drove immediately fell in love and wanted to purchase. Our sales Consultant Kelly Wise negotiated getting us a great deal was friendly and pleasure to deal with. More

Great customer service and attention to detail. This is my second purchase at this dealership. I will be sure to come back and refer others. This is my second purchase at this dealership. I will be sure to come back and refer others. More

I arrived for my appointment for a recall, The advisor was most helpful and the car was done in less than an hour. was most helpful and the car was done in less than an hour. More

Randy Warsop goes over and above to help us every time. He makes sure we get the car we want at a fair price. He makes sure we get the car we want at a fair price. More

We wanted to buy a car and we are out of state. Wife had looked up plane tickets and was ready to purchase. I’ve never been treated so bad by a dealer! Salesman and Finance Guy wouldn’t call back. Wife had looked up plane tickets and was ready to purchase. I’ve never been treated so bad by a dealer! Salesman and Finance Guy wouldn’t call back. Couldn’t even get him to send bill of sale to the place we were going to use for financing putting 25,000 down on a 38,000 vehicle because he couldn’t get us financed. I made 1 phone call and had us financed!! My wife loved that vehicle but because of the service we received she said the heck with it!! She was excited about flying up there and driving it home. I was super nice to the salesman and finance guy. I was not a customer you wouldn’t want to deal with. I have never written a review like this but I hope someone sees this and it helps this not happen to someone else More

Except for the wait for the car to come in, everything went great. Thank you went great. Thank you More

Very happy with the work done on my truck. I always will take my truck to Michael Bates when it needs anything done to it. I always will take my truck to Michael Bates when it needs anything done to it. More

This dealership is good at selling vehicles but horrible at servicing them . It's not like they are waiting for parts they just don't care about getting your vehicle in the Gm stated that. at servicing them . It's not like they are waiting for parts they just don't care about getting your vehicle in the Gm stated that. More

The sales department was friendly and helpful. The service department has not been helpful in replacing the upgraded floor mats that do not fit properly. I even offered to just have them replace The service department has not been helpful in replacing the upgraded floor mats that do not fit properly. I even offered to just have them replaced with the downgraded mats with no refund, just so I can have mats that actually fit. The hard plastic "upgrades" are warped around the edges and have become a tripping hazard when my foot gets stuck in the gap when entering or exiting the vehicle. Nobody from the dealer will return my call regarding this matter. The downgraded mats only cost $110 for a lay person to buy them, im sure the cost for the dealer to replace them would be even less for them, but they don't seem to care about making a long time customer happy. Definitely looking for a new dealer for the next vehicle purchase, after about 20 years of using this location. More