Michael Bates Chevrolet

Great that the wait time has improved, but bubble that you took off tire rotation with oil change purchase you took off tire rotation with oil change purchase More

Great service at Michael Bates. I have always been well taken care of. They take good care of me and my car. I have always been well taken care of. They take good care of me and my car. More

I was scammed by their service department. I had a safety airbag problem that I brought my truck in for. I had hooked up my own OBDII scanner before taking it there. I was hoping to find a cod I had a safety airbag problem that I brought my truck in for. I had hooked up my own OBDII scanner before taking it there. I was hoping to find a code for the safety airbag but I found nothing, nothing at all. When we drove it to Michael Bates the dashboard was clean of any problems, no check engine, nothing. When my wife arrived and pulled into the service bay they plugged in a device to the truck and the check engine light magically turned on and they recorded some random code. When I tried to tell them about the safety airbag problem I got the palm of a hand stuck in my face and got a hard "NO". They would not listen to my input and work on the problem that I brought the truck in for. I foolishly left my truck and hoped they might fix my problem. They decided that my perfectly good battery needed to be replaced. The truck had not been towed in with a dead battery, the truck had started with lots of energy in our driveway and drove there with no indication of any issue. They claimed that the battery had very low voltage when they tested it, which is ridiculous considering the viger with which it had started when we brought it in, They replaced the battery and charged me $515.00 for this scam. I had to pay them to get my truck back, plus the safety airbag problem came up again with in a couple days. They refuse to own up to any of this and have lied on top of lies with there xx, More

Wonderful service! Nathan in service department was very helpful and very polite. Very quick service Nathan in service department was very helpful and very polite. Very quick service More

Everyone at Michael Bates Chevrolet worked extremely hard to get us into the right vehicle for us. In particular Mike Wigands helped us to get exactly what we wanted. Baron Johnson has been our Salesman fo to get us into the right vehicle for us. In particular Mike Wigands helped us to get exactly what we wanted. Baron Johnson has been our Salesman for many years now and always helps us to get the best car for us. Baron has always gone above and beyond to make sure that we are satisfied...and we always are...that's why we keep going back to Bates Chevrolet specifically to have Baron Johnson help us. Shout out to Dave, Used car Mgr. Everyone at Bates Chevrolet is dedicated to getting the customer into the right vehicle for them...and we appreciate each of them. More

Excellent and professional service at Micheal Bates Chevrolet. The staff is always kind and helpful! Chevrolet. The staff is always kind and helpful! More

Most of the staff are nice and environment is well kept and ALWAYS,always clean. and ALWAYS,always clean. More

It’s always a pleasant customer experience. Madison was great to work with, very efficient. Madison was great to work with, very efficient. More

I arrived early they took us in right away. The vehicle was finished in 30 minutes . Thank you for everything The vehicle was finished in 30 minutes . Thank you for everything More

Extremely helpful,did a great job love my vehicle will keep coming back great dealership keep coming back great dealership More