Michael Bates Chevrolet

In the beginning Michael Bates service department was very good very courteous service but as soon as my warranty was up I didn't get the same treatment that I did when my warranty was active. I have som very good very courteous service but as soon as my warranty was up I didn't get the same treatment that I did when my warranty was active. I have some oil spray that was seen underneath my hood took it to them to see why that oil was in that area they really could not figure it out at first after taking it back this last time they discovered the issue they supposed to have fixed it I paid over $1,000 and I still have the same issues going on and I cannot get no answers and all they want me to do is pay for another evaluation all over again which I refuse to. Also they put a control arm on the right side of my vehicle as well as brakes and rotors I've been noticing a little noise coming from the right side of my vehicle I took it back up there to let them know that I was hearing noises that I never had before I took it there and one of the service clerks told me that it was nothing it was just the type of brake pad material that they use now and it was nothing but I'm still experiencing the noise and it's getting on my nerve and I will never bring my car back to them to look at another problem ever again no respect for loyal customers who have spent a lot of money in that establishment. More

The service advisors were responsive and courteous. The repair time was quick. Good job by all. The repair time was quick. Good job by all. More

Brittany Collins was the best to work with. . very friendly and nice to work with. . very friendly and nice to work with. More

Brittany Collins was a great person to work with. Very friendly and patient with all my questions. I would definitely recommend her. Very friendly and patient with all my questions. I would definitely recommend her. More

Service always very good everyone always helpful service department fast and courteous and job well done thank you department fast and courteous and job well done thank you More

The service department is excellent. I bought my vehicle from this dealer and they also maintain it for me. Vince Smith is my service advisor and he goes over and beyond for me. He is ki I bought my vehicle from this dealer and they also maintain it for me. Vince Smith is my service advisor and he goes over and beyond for me. He is kind and courteous. He has always been honest and transparent with me in regards to my vehicle and any necessary services, and as a single woman, that is so important to me! Thank you again for the great service and the car wash!! More

Everyone is very friendly and helpful. Barron is a great salesman does what it takes to make you happy. Financing was a breeze. Parts department is also top grade! Great chevy dealer. Barron is a great salesman does what it takes to make you happy. Financing was a breeze. Parts department is also top grade! Great chevy dealer. My kind of people! More

Kelly Wize was very helpful getting me into a new Blazer. Will definitely be using this dealership again. Will definitely be using this dealership again. More

I had a problem with my brand new equinox and my selling dealership would not warranty it but Michael bates got it covered under warranty. I will be switching my selling dealership . dealership would not warranty it but Michael bates got it covered under warranty. I will be switching my selling dealership . More

I've had nothing but positive experiences when dealing with the service department and the sales department with the service department and the sales department More