Michael Bates Chevrolet

Buyer Beware I recently went to Michael Bates Chevrolet in Woodhaven to try to buy an SUV. I was ready to sign the papers and noticed they had added all of these I recently went to Michael Bates Chevrolet in Woodhaven to try to buy an SUV. I was ready to sign the papers and noticed they had added all of these additional warranties without permission, after asking them to remove them several times (5 hour process total) and them pretending to fix it only to add new unnecessary fees the sales manager Bob Kapp came out super condescendingly telling me that I didn’t understand basic math and insinuating that I needed the extra protection, that I already declined, and wheel locks ($400) they tried to scam me with, he stated that because I live in Wyandotte and it’s a shady town I would need them. The sad thing is I just wanted the car, had they not tried to be shady and just fixed the contract Bob Kapp could have saved the deal but he came out like an absolute jerk and was beyond rude. I wasted 5 hours because this dealership likes to wear you down by making you wait forever and then you are too tired to bother looking at the contract. Definitely not someone to give your business to. More

Too busy for me 6-25-19 2:30 pm I stopped in to check on leasing a new Chevrolet Silverado Crew Cab, and possibly the purchase of a large SUV (CPO) such as a 6-25-19 2:30 pm I stopped in to check on leasing a new Chevrolet Silverado Crew Cab, and possibly the purchase of a large SUV (CPO) such as a Traverse LT. . I came into the showroom, while salespeople were swapping jokes,....checked out the Driver door opening of both the the Showroom models of Traverse and New Blazer to see if I could get 6'4" frame thru it easily,....but with no batteries in either vehicle, I couldn't adjust the seat down or back, to suit my needs. As I was leaving out the door, I was finally acknowledged. As a retired Professional Salesperson, I was totally disappointed in how I was ignored ( possibly others ? ). Mr. Bates should consider spending more time in the showroom. Hank Hajduk More

Awesome service If you are looking for a dealership that will treat you right and a great sales person this is the place. We are on number 3 cars that we have purchas If you are looking for a dealership that will treat you right and a great sales person this is the place. We are on number 3 cars that we have purchased with this dealership, the last one was for our daughter and Erik was awesome and quick in finding her suv. Awesome service and get sales. We will not go anyplace but here and refer all our family and friends.. More

Just leased a 2019 traverse! I just leased a 2019 traverse. It was overall a experience! Jeremy was very helpful and Found everything I was looming for .. for the price I needed I just leased a 2019 traverse. It was overall a experience! Jeremy was very helpful and Found everything I was looming for .. for the price I needed to have! Love my new car! More

Great advice & trustworthy! Jeremy is such a nice and trustworthy guy, this will be our second car from him! Totally recommend seeing him if you need advice on what is right for Jeremy is such a nice and trustworthy guy, this will be our second car from him! Totally recommend seeing him if you need advice on what is right for you. He works with your price range. You will leave this dealership with a smile FOR SURE. More

Great Leasing Experience Jeremy B was amazing very patient and helpful he got me a great deal .Over all Jeremy is a great guy Definitely returning for my next lease. Larry the Jeremy B was amazing very patient and helpful he got me a great deal .Over all Jeremy is a great guy Definitely returning for my next lease. Larry the fiance guy was great as well not at all pushy in fact he was very funny and treated us like family. More

Great Internet Buying Experience Jeremy B. made the internet buying experience very simple. After making an online inquiry on Car Gurus, I was contacted quickly and given a quote with Jeremy B. made the internet buying experience very simple. After making an online inquiry on Car Gurus, I was contacted quickly and given a quote with several lease options. The credit application was sent directly to me and easy to complete online. Jeremy followed up via email and phone once again and arrangements were made to turn in my current lease vehicle and pick up my new one. The process couldn't have been easier. More

Wonderful buying experience Jeremy B was incredible to work with. Very knowledgeable and friendly. He respected our time and I did not feel like he was trying to push anything un Jeremy B was incredible to work with. Very knowledgeable and friendly. He respected our time and I did not feel like he was trying to push anything unwanted or unnecessary upon us. I was very pleased and will be back for our next vehicle. More

Great Team that turned stress into relief My old car's engine died and I was very stressed about having to go on a search for a new one and start making car payments again. Jeremy Bordt, Larry My old car's engine died and I was very stressed about having to go on a search for a new one and start making car payments again. Jeremy Bordt, Larry Curcuru, and Sandra Zonca were all very knowledgeable and approachable and made it very easy for me to relax and weigh considerations to choose a vehicle and financing that would be best for me. Jeremy even took the time to go through all the electronics apps and showed me how to integrate my phone with the car. I am so happy with my new Trax and the relief coverage brings! More

Very friendly because they helped me a lot They were very helpful and explained a lot of stuff had I needed to know they work with me on the price and explain the car the accessories and how to They were very helpful and explained a lot of stuff had I needed to know they work with me on the price and explain the car the accessories and how to operate them More