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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
577 Reviews

3700 S Carson St.

Carson City, NV

89701

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577 Reviews of Michael Hohl Chevy Buick GMC Cadillac

March 27, 2021

Wow! The customer service from the whole team was above amazing. The red carpet was rolled out for every customer who walked through the door and the pricing was fantastic. We will be back for every vehicl More

by Valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailey and Robert, Dennis Bala
Mar 29, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Valerie, we are proud to have earned your loyal business! Your feedback means the world to us and we hope you are loving your new car. Thank you from all of us at Michael Hohl Motor Company!

March 27, 2021

Maddie was a wonderful salesperson! She needs to be promoted. Please just be more transparent about your taxes and fees. We had confusion about those and that should not be the case. More

by tmallett927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maddie Gould
Apr 04, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for sharing such excellent feedback about Maddie. I apologize for any confusion regarding your purchase and would be glad to speak with you about this directly. I won't be able to find your contact information from this review, so please consider giving me a call. Tisha Schaible - General Sales Manager - 775-883-5777 x2602

March 26, 2021

Overall, I was informed that the wait for service would be 4 to 5 hours, within an hour it was done. Which was a relief. However, the communications are kept to one another. It took 4 weeks, 6 phone calls, More

by New Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Apr 04, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

While I am happy that your service was completed ahead of schedule, I am concerned to hear about the poor communication on our end. We are always striving to improve, so I will be sure to share your feedback with the team in order to provide a more streamlined experience in the future. If there is anything more I can do to assist you or address your concerns, I would be more than happy to speak with you. I will look for your contact information, but in case I can't find it please give me a call at your convenience. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

March 25, 2021

Well serviced, happy with service advisor bil ltaylor. Honored my warranty and gave me a loaner to help me out. Glad they took care of me More

by jerryjkirvida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Mar 26, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Jerry, it was a pleasure to work with you! Thank you for supporting Michael Hohl Motor Company and highlighting Bill's great work. See you next time!

March 25, 2021

This dealership was one of the reasons I purchased my XT5. Very convenient to have an appointment time that works for my schedule. Extra effort is made to sanitize conditions during pandemic. Service re More

by mstips100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Patterson, Jeff Patterson, Joe Whitfield
Mar 26, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the great feedback! We appreciate your support and are happy to hear that you had such a successful experience working with the Michael Hohl Motor Company team. Drive safely in your Cadillac XT5, and we hope to see you again down the road!

March 25, 2021

Excellent team and knowledgeable staff! We’re customers for life! We’ve taken our older truck in for service as well and have always been treated very well. More

by Wendy2henderson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharman Henry
Mar 25, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Wendy - We are honored to have you as loyal Michael Hohl Motor Company customers and thrilled to see this positive feedback. Thank you for your support!

March 24, 2021

Service department was great. Got me an appointment right away. Check was quick and painless. Service advisor was helpful. My service was done rather quickly. I was back in my vehicle before noon. In all I w More

by Capt6125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Mar 24, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We really appreciate the positive feedback! It was our pleasure to deliver an efficient, stress-free service visit. Thank you for trusting Michael Hohl Motor Company with your vehicle and your business!

March 24, 2021

Had my truck serviced, after buying it new in December, for both an oil change and a warranty repair, impeccable experience both upon purchase and initial servicing - and I’ll be back! More

by Schochetrix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tisha Schaible, Doug Tirado, Daniel Gibson , Bill Taylor
Mar 24, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thanks for trusting Michael Hohl Motor Company to get the job done. We look forward to working with you during your next service visit!

March 24, 2021

Ron was super amazing. He was very friendly, helpful and explained everything. He was the only one that greeted me when I walked in for pick up and drop off. More

by Adlester18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Mar 24, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Ron went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Michael Hohl Motor Company!

March 24, 2021

They got me in right away. I was leaking oil and they had my car fixed and ready to go the same day! They even called me through the whole thing to keep me informed! More

by bambi052780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Mar 25, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for reviewing Michael Hohl Motor Company! We're grateful for your confidence in us to get the job done!

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