
Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
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577 Reviews of Michael Hohl Chevy Buick GMC Cadillac
Greg and Joe were polite and so helpful! Very professional and on it! Made my service visit quick and easy. Thank you for your dedication, you guys ROCK! professional and on it! Made my service visit quick and easy. Thank you for your dedication, you guys ROCK! More
Vehicle special ordered new in May’20, delivered Sep20, had a couple of “new model” problems which had it laid up for a number of weeks but diagnosed and resolved by dealer and GM to my complete satisfacti had a couple of “new model” problems which had it laid up for a number of weeks but diagnosed and resolved by dealer and GM to my complete satisfaction. Dealership made the purchase and delivery very easy by pre-preparing necessary paperwork, and by following appropriate COVID 19 protocols at the dealership during close. Very smooth. As the vehicle was built following a strike, during a pandemic, and with well publicized global supply chain shortages, and it’s a brand new model with many new features - it wasn’t a huge surprise that there were a couple of technology issues that required attention shortly after delivery and which were resolved with a full court press by the dealer and GM factory techs. More
I am very happy with the service department work on my truck. The work was done in a timely manner and I felt like I was in the hands of experts. Joe Whitfield is an excellent service manager. truck. The work was done in a timely manner and I felt like I was in the hands of experts. Joe Whitfield is an excellent service manager. More
Very patient explaining the breakdown of the purchase. Dealt strictly on text, phone calls and emails as I live out of the area. I would recommend dealing with them to others. Dealt strictly on text, phone calls and emails as I live out of the area. I would recommend dealing with them to others. More
Courteous, honest, performed the work quickly. Also let me know if 2 recalls and when the recalls can be corrected. I will be back for the recalls. me know if 2 recalls and when the recalls can be corrected. I will be back for the recalls. More
The service was excellent. The time was a little on the excessive side. The people were very adept and friendly. The cost were on the outrageous side of high excessive side. The people were very adept and friendly. The cost were on the outrageous side of high More
Tried to schedule some problems for service. Was told once I arrived, that they could not service reverse camera. I had to take it to Nissan instead. Did oil change though. once I arrived, that they could not service reverse camera. I had to take it to Nissan instead. Did oil change though. More
Prompt reliable service Joe Whitfield is dedicated and thorough. Staff is courteous helpful and respectful. Shop staff very busy and still takes time to see if you are being helped. thorough. Staff is courteous helpful and respectful. Shop staff very busy and still takes time to see if you are being helped. More
Service rep didn’t want to help. I have a maintenance plan on my vehicle he had me call and wait for everything even though I had an appointment. My cabin air filter is dirty needed replacement it’s cove plan on my vehicle he had me call and wait for everything even though I had an appointment. My cabin air filter is dirty needed replacement it’s covered under my maintenance plan yet he still didn’t change it.know I have to schedule another appointment More