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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
577 Reviews

3700 S Carson St.

Carson City, NV

89701

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577 Reviews of Michael Hohl Chevy Buick GMC Cadillac

March 10, 2021

Greg and Joe were polite and so helpful! Very professional and on it! Made my service visit quick and easy. Thank you for your dedication, you guys ROCK! More

by Triciaeaton67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Greg Overby
Mar 10, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We couldn't have asked for better feedback, Tricia! It's wonderful to hear that Greg and Joe made your service visit so special. Thank you for trusting Michael Hohl Motor Company with your vehicle and your business!

March 10, 2021

Vehicle special ordered new in May’20, delivered Sep20, had a couple of “new model” problems which had it laid up for a number of weeks but diagnosed and resolved by dealer and GM to my complete satisfacti More

by 21YukonDenali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance manager (Shyla?) at closing and Ron Waddell at initial Order., Charles Patterson, Jeff Patterson, Joe Whitfield
Mar 11, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! We are proud that we earned your business here at Michael Hohl Motor Company, and we are so glad we were able to sort this all out for you and ensure that you are completely satisfied with your newly purchased vehicle. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

March 10, 2021

I am very happy with the service department work on my truck. The work was done in a timely manner and I felt like I was in the hands of experts. Joe Whitfield is an excellent service manager. More

by Brad Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Mar 11, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Brad, thank you for the review! It was our pleasure to assist you with your truck here at Michael Hohl Motor Company, and we will certainly let Joe know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 10, 2021

Polite and sincere help in getting my service request done. But it was a very long waiting time and found out I have go back More

by tonkaduker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking time to post a review. I apologize that you were kept waiting and that you have to make another trip to our dealership. If there is anything that I can do to help improve your experience, please don't hesitate to give me a call. Greg Overby - Fixed Ops Director - 775-883-5777 x2631

March 09, 2021

Very patient explaining the breakdown of the purchase. Dealt strictly on text, phone calls and emails as I live out of the area. I would recommend dealing with them to others. More

by Jhamlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yonathan , Jeff Patterson, Caitlyn Callahan
Mar 10, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you so much for recommending Michael Hohl Motor Company! We love to hear that your car-buying process went smoothly, even from a distance. Congratulations and safe driving!

March 06, 2021

Courteous, honest, performed the work quickly. Also let me know if 2 recalls and when the recalls can be corrected. I will be back for the recalls. More

by Hd2500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service techs name
Mar 08, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to review Michael Hohl Motor Company. We're glad to hear that our team took care of your vehicle and got you back on the road safely!

March 05, 2021

The service was excellent. The time was a little on the excessive side. The people were very adept and friendly. The cost were on the outrageous side of high More

by bigtruss61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us this review and feedback. We do strive for efficient service and competitive pricing, and I am a bit disappointed that we didn't leave you with that impression. I would be more than willing to speak with you directly about what happened during your visit. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

March 05, 2021

Tried to schedule some problems for service. Was told once I arrived, that they could not service reverse camera. I had to take it to Nissan instead. Did oil change though. More

by jeannar143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for trusting us with your vehicle. I apologize that we weren't able to repair your reverse camera and for any inconvenience this caused you. I appreciate your feedback and hope for the chance to assist you in the future. Greg Overby - Fixed Ops Director - 775-883-5777 x2631

March 04, 2021

Prompt reliable service Joe Whitfield is dedicated and thorough. Staff is courteous helpful and respectful. Shop staff very busy and still takes time to see if you are being helped. More

by chethayes007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Sharman Henry
Mar 05, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you so much for sharing this wonderful feedback about Joe and our Michael Hohl Motor Company team! We truly appreciate you trusting us with your vehicle. Have a great weekend!

March 02, 2021

Service rep didn’t want to help. I have a maintenance plan on my vehicle he had me call and wait for everything even though I had an appointment. My cabin air filter is dirty needed replacement it’s cove More

by Jesusmanriquez21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Gibson
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Jesus - This doesn't sound at all like the level of care I expect from my team, and I'd like to apologize for the inconvenience. I want to step in here and learn more about your experience so I can properly address your concerns. I'll look for your contact information, but you can also reach me directly at any time. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

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