
Michael Hohl Subaru
Carson City, NV
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221 Reviews of Michael Hohl Subaru
Don't buy prepaid service plan. I had a terrible experience they said they rotated my tires however they actually never took them off the vehicle. Had curb rash on front right wheel I had a terrible experience they said they rotated my tires however they actually never took them off the vehicle. Had curb rash on front right wheel and it was still there after they rotated them. Hard to rotate only three wheels? That was a terrible lie. Next service which was still prepaid they told me I had uneven wear on tires needed an alignment and four new tires then refused to do the tire rotation which I already paid for. After prepaid service ended I took my car in for an oil change which was not prepaid and when they checked the tires they found no uneven wear nor did they say I needed an alignment or new tires so driving 5000 miles solved the problem with the tires. Then they left spare parts on the driver side floor. The service department should give me my money back for the tire rotation they never did which I paid for. And in the future actually do the work they say they did and finish the job correctly. More
Horrible service department, lack of communication and honesty.Can not get a return phone call or email. Charges that were not explained and now can not get a diagnostic printout, Probably because it wasn honesty.Can not get a return phone call or email. Charges that were not explained and now can not get a diagnostic printout, Probably because it wasn't actually done as requested More
Courteous, friendly, helpful people in a clean and modern environment. Salesperson Pablo Cruz has been - and continues to be - extremely helpful, before and after my purchase. He genuinely cares and spent a environment. Salesperson Pablo Cruz has been - and continues to be - extremely helpful, before and after my purchase. He genuinely cares and spent a lot of time to solve a connection problem between my phone and vehicle, one that stumped the service dept. More
I have owned 10 Subarus over the past 30 years and currently own three. This has given men a wealth of experience with dealers all over the country and Hohl has proven to be top flight for both sales currently own three. This has given men a wealth of experience with dealers all over the country and Hohl has proven to be top flight for both sales and service. More
No complaints from this side of the steering wheel! Reminders are sent to me on scheduled servicing. Excellent service, techs advise me of what needs servicing before things go "south". As long as I'm Reminders are sent to me on scheduled servicing. Excellent service, techs advise me of what needs servicing before things go "south". As long as I'm treated fairly, I'll always count on Michael Hohl service to take care of my Subby. Thanks "Crew". More
The Service Dept. Personnel are great, friendly, efficient and thorough in their work. The helpful information given at Service appointments is very much appreciated. Personnel are great, friendly, efficient and thorough in their work. The helpful information given at Service appointments is very much appreciated. More
Michael hole subaru is absolutely amazing. Their product is outstanding and the employees are prompt, courteous, and above and beyond. I only shop here. I've tried others but walked out and ca Their product is outstanding and the employees are prompt, courteous, and above and beyond. I only shop here. I've tried others but walked out and came right back. It doesn't matter which department you deal with they are all outstanding from Billy in sales to Chris in service. Thank you all for taking care of me and my family for years. More
This is our second purchase from this dealer. We are treated with the utmost respect and always given a fair deal.We wouldn't trade anywhere else. We are treated with the utmost respect and always given a fair deal.We wouldn't trade anywhere else. More