Michelle Radley Chevrolet
Leesburg, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 245 reviews
I had the best experience with this dealership, by far the best! Awesome customer service, I highly recommend them. Jennifer was the best at taking care of me and she went out of her way to help me, eve the best! Awesome customer service, I highly recommend them. Jennifer was the best at taking care of me and she went out of her way to help me, even offering me to bring the car to me since I had a bad ankle and couldn’t drive. Highly recommend her, she is awesome! More
Nothing but positive things to say about this dealership. Brandon took the time to walk us through our purchase of a new Silverado. Being from out of state had some issues to deal with (on my end). He took a Brandon took the time to walk us through our purchase of a new Silverado. Being from out of state had some issues to deal with (on my end). He took all the time I needed to understand everything about the purchase and the new vehicle. I was coming out of a 1998. So, a lot of things I was not used to. Everyone in the dealership was extremely helpful with all aspects of my purchase! Even after I had purchased and I'd call in with questions. Great bunch of people! More
Had a pleasant buying experience here with Ayhan as my salesperson. They were honest and straight to the point with no xx. They worked with me extensively to get me the car I came in to look at. Would buy salesperson. They were honest and straight to the point with no xx. They worked with me extensively to get me the car I came in to look at. Would buy from again More
The best dealer experience we've ever had. Jennifer Imthurn was very professional, super friendly and an extremely competent salesperson. The process of the thorough vehicle walk around, tes Jennifer Imthurn was very professional, super friendly and an extremely competent salesperson. The process of the thorough vehicle walk around, test drive and completion of the sale by Jennifer went much easier than expected. Others that we interacted with (Misha and Ayhan) contributed to our excellent experience. All paperwork and DMV items taken care of. Left with the car and no other to do's. Everyone at this dealership has a great attitude and willingness to help and please their customers. Would definitely recommend Michelle Radley Chevrolet to anyone shopping for a vehicle. All in all, great job and keep up the good work! More
If I could give this dealership no stars, then I would. Not only was I pressured to buy from the start. But After speaking with sales person Diego and being told the truck is 100% and just inspected. I mad Not only was I pressured to buy from the start. But After speaking with sales person Diego and being told the truck is 100% and just inspected. I made a 4 hour trip to look at the truck. Truck was cosmetically nice but after test driving and coming back to dealership to look it over I found coolant leaking (which wasn’t the end of the world), each headlight and tail light had an extra bulbs drilled into the housings that didn’t work, and truck had quite a bit of blow by. This was a 2015 f350 diesel with 48k miles that was not priced cheap by any means. After stating those issues and being brought the manager who tried to tell me there are absolutely no issues with the truck and “we can put it on a rack right now and show you”. I clearly didn’t need the truck put on a lift to find the issues. So all in all I wasted my day and my dads as I planned on bringing the truck home. Dealership didn’t even apologize or anything for wasting all our time. I can only imagine what this dealership would sell to somebody that doesn’t really know what they are looking for or what to check. More
Great experience/ no discrimination once they saw , I went in with work clothes and got taking care of , other dealerships just look the other way went in with work clothes and got taking care of , other dealerships just look the other way More
Everything went quickly and professionally. The sales man, Anis, was friendly and he did an excellent job, customer service was the best, I will recommend this dealer to everyone. Thank you ! The sales man, Anis, was friendly and he did an excellent job, customer service was the best, I will recommend this dealer to everyone. Thank you ! More
Decent price on the vehicle, dealership was apparently undermanned. Was provided a car fax report to sign for from another car. I noticed it and asked, and issue was finally resolved. Loan paper work w undermanned. Was provided a car fax report to sign for from another car. I noticed it and asked, and issue was finally resolved. Loan paper work was completed incorrectly and had to be verified and signed twice. Second copy still did not match what was agreed upon. Was told the out the door price did not change so I shouldn't worry about it. No one was available to explain features of vehicle to me. Was told to come back when the guy returned from vacation. Luckily, I had done my homework and already knew what I wanted. Overall experience from this and all Chevy dealerships has drastically declined in the last couple of years. After the sale was hounded by random salesman about activated features on a app that I wasn't shown or asked about. Phone wasn't even set up for me like previous times. Was left to set in parking lot afterwards and figure it out myself. Car wasn't properly detailed and had to be vacuumed out when I got home. More
Jerry's Leesburg Chevrolet is the most dishonest dealership I have ever bought from. The sales people seriously misrepresented the warranty that was purchased with my vehicle to the point that the w dealership I have ever bought from. The sales people seriously misrepresented the warranty that was purchased with my vehicle to the point that the warranty was invalid before I even bought the car. The dealer refused to process a request to refund the warranty purchase as was my right in the contract that states a refund is available within 30 days of the purchase. The sales manager was extremely rude and the business manager is a liar. They appear to have a deep culture of conning customers. This dealership should be shut down. More




