Michelle Radley Chevrolet

Awesome Service - Chevy Recall Ignition Key I received a recall notice for the ignition key on my '01 Chevy Malibu. After reading the inconsistent service reviews on the Chevy dealership down t I received a recall notice for the ignition key on my '01 Chevy Malibu. After reading the inconsistent service reviews on the Chevy dealership down the road from me and from the one I purchased the car from, I was hesitant take my car to either place. I wanted to go someplace where I wouldn't be pressured to do additional work. I found this website and was delighted by the number of excellent service reviews for Jerry's Chevy, especially Chris Gearity. I also double-checked their reviews on Yelp and found more of the same. I live in Sterling, but was happy to drive to Leesburg if it meant I would receive excellent, and thorough, service. I contacted them, spoke to Chris directly and after looking up my VIN and recall number, went on to explain the confirm the reason for the recall, which was very helpful. He got me in the very next day and I was out in approximately 20 minutes! I forgot to bring my second ignition key (hubby's key), which he assured me was not an issue, so I expect the same great experience when I go back in a few days. Check-out was a breeze with Annette cheerfully, and efficiently, getting me out the door. Should I need repairs in the future, I won't hesitate to go back and I will recommend Jerry's Chevrolet to my friends. More

Programable side view mirrors 2014 Corvette The passenger side view mirror did not work from the time of delivery. From the outset, Chris Gearity suggested that the mirror was possibly defective The passenger side view mirror did not work from the time of delivery. From the outset, Chris Gearity suggested that the mirror was possibly defective, but replacement had to be authorized. After several unsuccessful attempts to fix it, I contacted a GM district specialist (Sandra) who assigned a case number (71-1326181085). After multiple additional visits (including 3 full days), Chris convinced the powers to be to authorize the mirror replacement. It was installed yesterday and works as expected. Chris went the the extra mile. I wish someone could have met him half way. More

Easy and laid back buying experience Enjoyed my experience at Jerry's Chevy. My salesman Brian Binckes kept in touch with me through the whole buying process from researching up to handin Enjoyed my experience at Jerry's Chevy. My salesman Brian Binckes kept in touch with me through the whole buying process from researching up to handing me the keys to my new car. He was always around to answer any questions I may have had and I felt absolutely zero pressure the few times I when in for test drives while trying to make up my mind. My new car came to me clean and looking gorgeous! The guy that normally walks you through the features of the car was off the day I took delivery so Brian sat down with me and walked me through all the features of the car. Truly top notch customer service! Thank you for such a pleasurable buying experience! More

Excellent!!!!! From the first phone call until the signing of my papers, I had nothing but a great experience. I worked with Gregg Stewart and Kirk. I am from the Ri From the first phone call until the signing of my papers, I had nothing but a great experience. I worked with Gregg Stewart and Kirk. I am from the Richmond area and it was well worth the drive. Gregg had everything ready for me upon my arrival and Kirk showed me the ins and outs of my new Equinox. No pushy sales tactics and Gregg really did his best to get me the best rates and price. I have told everyone I know that Jerry's Chevrolet is worth the trip up from Richmond. I have never had an experience purchasing a vehicle like I did with Jerry's. It was nice change from sitting there for hours waiting and waiting. A GREAT experience from the beginning until I drove off the lot. More

The Best Straight Up Car Buying Experience Ever From my salesman, Joe Morris, to the General Manager, Shane Stevenson, to the Finance Director, Maribeth Assaley - and everyone else I came in contact From my salesman, Joe Morris, to the General Manager, Shane Stevenson, to the Finance Director, Maribeth Assaley - and everyone else I came in contact with was very helpful and friendly. I have not had my new Impala serviced yet, but I have talked with the service manager and look forward to going there when I need service. More

Fantastic! I am so pleased with the service received at Jerry's on my Chevy Cruze that I purchased there a year ago. Chris and Annette were a pleasure to deal w I am so pleased with the service received at Jerry's on my Chevy Cruze that I purchased there a year ago. Chris and Annette were a pleasure to deal with, and I so appreciate being able to take my car over for an oil change and safety inspection on a Saturday without a lot of advanced notice on my part. It was really great!! More

Great experience! I had a great experience bringing my car in to get recall parts replaced. Everyone there was super friendly. A couple people offered to give my three I had a great experience bringing my car in to get recall parts replaced. Everyone there was super friendly. A couple people offered to give my three year old crayons and a coloring book while we waited as well as to turn the tv on for her. A salesman even let us check out a corvette to which my daughter asked why there was no back seat for her. Chris and Annette were fantastic. Definitely want to come back when it's time to get a new Chevy, just not a corvette :) More

Always polite and willing to help. We receive excellent service whenever we have to bring our car in. We are looking at a chevy van and received a lot of information from Brian so we ca We receive excellent service whenever we have to bring our car in. We are looking at a chevy van and received a lot of information from Brian so we can make a decision. The admin staff is great. The parts and repair guys are excellent at their job. More