Michigan City Ford

Great service and ease of purchase Terry was professional and helpful finding my new car. He kept us informed during the purchasing process and we negotiated a great price. This is m Terry was professional and helpful finding my new car. He kept us informed during the purchasing process and we negotiated a great price. This is my second vehicle purchase in the past ten months from Castle. I definitely recommend Castle Ford and Lincoln. More

Review of new car purchase I bought a new vehicle from your dealership because we've gone there for two generations. Amazing people, good knowledge, and they are very eager to w I bought a new vehicle from your dealership because we've gone there for two generations. Amazing people, good knowledge, and they are very eager to work with you and for you. More

Ask for Blake and your search is over! We searched high and low from Portage to Mishawaka and only one other person and dealership was close to the experience we had with Blake and the Cast We searched high and low from Portage to Mishawaka and only one other person and dealership was close to the experience we had with Blake and the Castle Ford team. This was our second purchase from the Castle group (first was Castle Subaru in Portage). Blake was patient while answering our (approximately) couple million questions, greeted us with a genuine smile each time we came back, and took the time to locate the exact vehicle we were looking for that was in budget! It was truly a low pressure and relaxed environment. He had the confidence in the truck he found to have us look over every square inch (even gave us a flashlight to do it!) on a lift, on the ground, and probably would've moved earth to let us see it upside down. We were allowed to test drive it, take it to an independent mechanic, test drive it some more, talk about it amongst ourselves without him involved, and come back with new questions. There were a few minor concerns that were found and addressed prior to completion of the sale without complaint and had an agreement on sale to have a couple of glass chips filled on return. Without a doubt, it was the lowest pressure and most relaxed we've felt at about 14 different locations. Sharon in financing was excellent in taking the time to explain the warranty coverage options and GAP insurance. We ended up going with a longer extended warranty that we requested after seeing the value in having the vehicle covered against an expense we wouldn't want to pay for out of pocket. We only met briefly with Greg, but it was an enjoyable experience to meet with a manager who was down to earth and cared more about the proper vehicle for our needs, like Blake, instead of shoehorning us into a vehicle that we didn't want just to finish a sale. Overall, it was an enjoyable experience where we always felt welcomed instead of being dismissed or the phone hung up on us based on looks, income, questions, or our discerning vehicle selections. If you're unsure who to start with, make sure you end up with the Castle Team! Also, if you thought your visit was good enough, a box of butterscotch Dilly bars will be well received by the team :) More

Very Professional Friendly & knowlegable salesman! Would recommend Milt to family & friends. He was very thorough in showing us all the features of the vehicle we were Friendly & knowlegable salesman! Would recommend Milt to family & friends. He was very thorough in showing us all the features of the vehicle we were interested in purchasing. More

great price on new 2018 friendly people, no pressure; terry is a very personable person. i told them what i wanted, and that is what i rec'd. no extra sales pitches friendly people, no pressure; terry is a very personable person. i told them what i wanted, and that is what i rec'd. no extra sales pitches More

Worth the Drive! Found the car I wanted on the Castle website, drove over from Illinois and completed one of the most pleasant car buying experiences ever! My thanks Found the car I wanted on the Castle website, drove over from Illinois and completed one of the most pleasant car buying experiences ever! My thanks to Terry and Greg for both their helpfulness and follow-through! And...did I mention...I got a great deal too! More

good experience I did not have an apt but my car was acting up. My Mom dropped it off at 7:00 am and someone was there and helped her check in her car. They were no I did not have an apt but my car was acting up. My Mom dropped it off at 7:00 am and someone was there and helped her check in her car. They were not even open yet. My car was fixed and ready to go by the end of the day. Good job guys and thanks for everything. More