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Michigan City Ford

Michigan City, IN

4.5
471 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 471 reviews

July 11, 2019

Great experience Terry was fantastic found me what I was looking for. Explain everything to me. He also found me the best deal. Definitely would to back. More

by Ozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse, Greg Harper
Aug 01, 2019 -

Michigan City Ford responded

Ozzie, thank you for leaving us a 5-star review. We are so happy to hear that Terry was able to provide you with such a great experience. We look forward to seeing you again soon!

July 05, 2019

Great Service - Friendly outgoing staff These guys are quick, thorough and have "over the top" Customer Service. So nice to come in and have people look at you, call you by your name and get More

by NanaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service team and cashier
Aug 01, 2019 -

Michigan City Ford responded

Thank you for taking the time to leave us your detailed feedback. We greatly appreciate your business and are thrilled you chose us! Visit us again soon!

July 05, 2019

Repairs to my radio took far too long. Two weeks. The delay in repairing my radio was met with too many excuses. Parts were ordered giving me the impression, based upon comments by the service depart More

by lwdsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember all the names.
July 04, 2019

Knowledgeable, friendly, and helpful I bought my first car from Milt's dealership back in 1976. My Uncle Danny worked for him. While continuing to work with my Uncle over the years when h More

by Dave Block
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
Aug 01, 2019 -

Michigan City Ford responded

Dave, firstly we want to thank you for your remarkable feedback. We're so thankful to have been able to work with you since 1976! We look forward to working with you again in the future.

July 01, 2019

Castle Ford is the best!!!! Chris is a awesome salesman, he works extremely hard to find the best deal for the buyer !!!! He's very easy to talk to and he listens to your needs More

by Colleen Kintzele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy, Sharon Barozzini, David Ortiz
Aug 01, 2019 -

Michigan City Ford responded

Colleen, thank you for taking the time to leave us such a positive review. We are thrilled to hear that Chris was able to provide you with such a great experience. Visit us again soon!

July 01, 2019

Pressure free The sales staff was very polite and courteous, Always there with knowledgeable answers to any questions. We had our financing done prior to going ther More

by pzfatboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy, Greg Harper
Aug 01, 2019 -

Michigan City Ford responded

Thank you for leaving us a 5-star review! We value your business and are grateful we were able to provide you with a pleasurable experience. Please visit us again soon!

June 26, 2019

Fantastic experience!!! Terry was absolutely fantastic! He and the team made the process painless. They are very courteous and respectful which is great considering that pur More

by Mkpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
Aug 01, 2019 -

Michigan City Ford responded

Thank you for taking the time to leave us such detailed feedback. We appreciate your honesty and are thrilled to hear that Terry and Felix were able to provide you with a painless experience! We look forward to your next visit.

June 14, 2019

Excellent dealership From salesman asking my wants, and beyond fulfilling them, to quick and easy financing, this car buying experience was my best -and fastest- ever! St More

by Ruth L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia, Greg Harper
Aug 05, 2019 -

Michigan City Ford responded

Ruth, we are delighted to hear that your experience with us was a great one. Please make sure to visit us again soon!

June 13, 2019

Not happy Left the Service Center very UNHAPPY. I bought several vechiel and had service done many time at this dealership location. Left this time and probab More

by ejford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know names
Jul 25, 2019 -

Michigan City Ford responded

Ej, We're disappointed to hear about your most recent experience with us and would like to find out more about what happened. Please reach out to mguistolisi@castleguy.com at your earliest convenience so we can assist you further.

June 13, 2019

Recall work Car was delivered to dealer on time for air bag recall, 11 am and work was not complete until 5:15. Also had other items to address but length of rec More

by ryoung10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Barozzini
Jul 25, 2019 -

Michigan City Ford responded

We apologize for the wait you experienced during your visit with us. If you would like to know more about the specific recall information for your vehicle, please feel free to give our service department a call and we would be happy to find out for you.

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