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Michigan City Ford

Michigan City, IN

4.5
473 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 473 reviews

October 19, 2018

Great again Love how Mark and Nick always give us the best deal and treats us like family I will only purchase from these guys thanks a ton More

by JudithS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Nick Watkins
Oct 22, 2018 -

Michigan City Ford responded

Judith, we appreciate your kind words about Mark and Nick! We're so happy to have you as a member of the Castle family, and we're looking forward to assisting you next time with any future needs!

October 17, 2018

Easy and clear I needed a inexpensive commuter car- Chris found me a nice one. I will tell my friends. I would recommend Chris and Castle. Thanks u More

by carguy mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Oct 19, 2018 -

Michigan City Ford responded

Mike, we're happy to hear that Chris was able to find you a commuter car that is perfectly suited for your needs! We're looking forward to seeing you again in the future!

October 16, 2018

Very professional and curtious We were greeted with a smiling face and ask numerous times if we had any questions. They also provided a vast knowledge of there products. More

by Korn33
Recommend Dealer
Yes
Employees Worked With
Nick Watkins
Oct 16, 2018 -

Michigan City Ford responded

We appreciate your positive review, and we're glad that our team was able to go above and beyond during your visit with us! Thank you for your business, and we're looking forward to assisting you with any future needs!

October 16, 2018

Same problem Tired of paying . I d had this vehicle in 3 times. I keep telling them something is making a noise in the drivers side front end. They replaced the axle boot but it s More

by Jwcpht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Barozzini
Oct 19, 2018 -

Michigan City Ford responded

We are very concerned about your review and would like to find out more about what happened. Please reach out to Mark Artibey at martibey@castleguy.com if at your earliest convenience so we are able to assist you further.

October 16, 2018

Excellent Experience This is my second excellent review, we found Milt to be pleasant to deal with and the dealership personnel were all very polite. We were also introduc More

by D.willyum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia, Mark Artibey
Oct 19, 2018 -

Michigan City Ford responded

We're happy to hear that Milt and the rest of the team were able to be of assistance during your time with us! We appreciate your positive review, and we're happy to have you as a member of the Castle family. We're looking forward to your next visit with us!

October 16, 2018

Jeep for Jeep Blake did a great job helping me get out of my Jeep Wrangler and into a Jeep Cherokee for a lower payment. He was very attentive to my needs and knew More

by A.D.R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Blake Klimasara
Oct 16, 2018 -

Michigan City Ford responded

We're happy to hear that Blake was able to assist in your Jeep trade-in! We appreciate your positive review, and we're looking forward to assisting you with any future needs!

October 16, 2018

Just looking I purchased new ford today from Nick and Mark and I have never enjoyed the car buying process so much very knowledgeable happy and friendly More

by Cr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Nick Watkins
Oct 16, 2018 -

Michigan City Ford responded

We're thrilled to hear about your great experience with Nick and Mark during your visit! We're happy to hear that you were able to have an enjoyable time, and we're looking forward to assisting you again in the future!

October 15, 2018

Displeased I bought a vehicle from Trace within day 2 I had to have the muffler repaired and when doing so the mechanic showed me all the rust inside the fender More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trace Kennedy, Ron Gale
Oct 17, 2018 -

Michigan City Ford responded

Nikki, we are very concerned about your experience and would like to learn more about what happened during your time with us. Please reach out to Mark Artibey at martibey@castleguy.com at your earliest convenience so we are able to assist you further.

October 15, 2018

experience I arrived at 7:35am for an oil change appt. I had at 8am, I sat in the waiting area for almost 2 hours before my car was ready. The service dept. More

by douglas1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trace Kennedy
Oct 17, 2018 -

Michigan City Ford responded

Douglas, we understand your frustration and apologize for any time issues that had arisen. Please don't hesitate to reach out to Mark Artibey at martibey@castleguy.com if you would like to discuss your situation further.

Oct 17, 2018 -

Michigan City Ford responded

We are very concerned about your review and would like to find out more about what happened. Please reach out to Mark Artibey at martibey@castleguy.com if at your earliest convenience so we are able to assist you further.

October 14, 2018

Bought a newer impala. My car had a few minor issues but the general manager and owner took care of everything. Even after the purchase. I would recommend their business to More

by kaylatooosweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Moffit, Mark Artibey, Chris Bellamy, Terry Morse
Oct 15, 2018 -

Michigan City Ford responded

Kayla, we're happy that our entire team was able to help you out during your experience with us! We're glad that you felt taken care of during your visit with us, and please do not hesitate to reach out with any future needs!

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