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Michigan City Ford
Michigan City, IN
474 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 474 reviews
July 26, 2023
I enjoyed working with Sam, she was very helpful and made the process as fast as possible. The financing portion is way improved compared to before so it went quickly. I recommend you ask for Sam the process as fast as possible. The financing portion is way improved compared to before so it went quickly. I recommend you ask for Sam More
by zayrra012
July 09, 2023
Great customer service. Very friendly and helpful.staff. Rachael goes above and beyond for her customers. We are repeat offenders in just 2 years Very friendly and helpful.staff. Rachael goes above and beyond for her customers. We are repeat offenders in just 2 years More
by Brandy Ward
Employees Worked With
Greg Harper, Rachel Kinney
June 29, 2023
Samantha is by far the best sales person I have ever worked with. I referred her any chance I get. worked with. I referred her any chance I get. More
by Verner107
June 27, 2023
Jake was so nice. I've been looking for a car for a while now and Jake has been so helpful. I am just in the browsing phase right now and Jake has not pressured me wha I've been looking for a car for a while now and Jake has been so helpful. I am just in the browsing phase right now and Jake has not pressured me whatsoever and has really just been educating me on all of my different options. Once I am ready to buy, it will 100% be from Jake. More
by natalie
Employees Worked With
Jacob Woods
June 27, 2023
Jake hooked me up with my new Truck! He even held my truck for a week to have a lift installed, new wheels, Bedliner, and window tints. I love my truck and I love how easy Castle made th He even held my truck for a week to have a lift installed, new wheels, Bedliner, and window tints. I love my truck and I love how easy Castle made the whole experience. I will be a return customer. More
by Marc
Employees Worked With
Trace Kennedy, Jacob Woods
