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Michigan City Ford
Michigan City, IN
473 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 473 reviews
October 14, 2018
Good dealer great prices. Great expertise and expericne. Honest and got a great deal. Trace was Great to work with and would recomend him to anyone lookijg to buy new or used. Great expertise and expericne. Honest and got a great deal. Trace was Great to work with and would recomend him to anyone lookijg to buy new or used. More
by Sd8701
Employees Worked With
Trace Kennedy
October 13, 2018
Great experience Very good experience with Trace. Found the right escape, great deal, great staff. Would recommend all my friends and family to this dealership. Thank Very good experience with Trace. Found the right escape, great deal, great staff. Would recommend all my friends and family to this dealership. Thank you Trace!! More
by Frances D
Employees Worked With
Mark Artibey, Trace Kennedy
October 13, 2018
Awesome staff They do an awesome job! Ashley and Ron are amazing and so helpful to deal with and make sure everything is done right! Would highly recommend having y They do an awesome job! Ashley and Ron are amazing and so helpful to deal with and make sure everything is done right! Would highly recommend having your car serviced here. More
by mindy579
Verified CustomerEmployees Worked With
Ron (Service Dept), Ashley (Service Dept)
October 12, 2018
Overall great and fast service Mark Greg and Terry Morse were super helpful in the whole process. In and out with the car in just one day. Highly recommend to anyone looking for a n Mark Greg and Terry Morse were super helpful in the whole process. In and out with the car in just one day. Highly recommend to anyone looking for a new or used car. More
by NoxyCCSJ
Employees Worked With
Greg, Mark Artibey, Terry Morse
October 12, 2018
AWESOME. Ask for Milt Great service and very responsive to our needs!!!!! We always buy our cars here and have for years. Never look anywhere else . We are very happy Great service and very responsive to our needs!!!!! We always buy our cars here and have for years. Never look anywhere else . We are very happy More
by Kevin
Employees Worked With
Milt Dabagia
October 11, 2018
Great place Highly recommended Kyle Wheeler. Great experience. Everyone was extremely nice. I would recommend anyone to go here to buy the next time. We thank yo Highly recommended Kyle Wheeler. Great experience. Everyone was extremely nice. I would recommend anyone to go here to buy the next time. We thank you!! More
by Nannax7
Employees Worked With
Mark Artibey, Kyle Wheeler
October 11, 2018
2 Car Purchase Worked with Trace, assisted me in the purchase of two vehicles that I couldn’t be happier about! One of them was just taken in and he let me drive it Worked with Trace, assisted me in the purchase of two vehicles that I couldn’t be happier about! One of them was just taken in and he let me drive it and inspect it in its current condition. Was happy about his confidence in the vehicles he showed me, and the pressureless approach. Will definitely be purchasing all my next vehicles here. Thank you Trace! More
by Pennyeb
Employees Worked With
Trace, Mark Artibey
October 08, 2018
it was good They did everything i asked. They helped with a rental for free since my vehicle was not done in time. They take good care of me. I have been in ther They did everything i asked. They helped with a rental for free since my vehicle was not done in time. They take good care of me. I have been in there about 3 or 4 times this year. they are pretty good to work with. I think they do quality work and take care of the recalls to the fusion that came in this year. More
by davidkasper32
Employees Worked With
Troy
October 08, 2018
Recall Great job by service employees Thanks for your help Staff was nice and helpful and kept me in the loop on service tickets being completed Great job by service employees Thanks for your help Staff was nice and helpful and kept me in the loop on service tickets being completed More
by kozrowskijr
Employees Worked With
Don’t know names
October 06, 2018
Service for days. A great place to purchase a good, quality vehicle. Wether it be a used vehicle or a new vehicle. I would highly recommend Castle Ford in Michigan City A great place to purchase a good, quality vehicle. Wether it be a used vehicle or a new vehicle. I would highly recommend Castle Ford in Michigan City. More
by Clee9028
Employees Worked With
Greg haprper, Chris Bellamy
