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Michigan City Ford

Michigan City, IN

4.5
473 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 473 reviews

September 17, 2018

Limited budget Trace Kennedy and GM Mark made this a wonderful experience. They listened to my needs and exceeded every expectation I had. I do not plan on going any More

by bendix4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trace Kennedy, Mark Artibey
Sep 17, 2018 -

Michigan City Ford responded

Thank you for your kind words about Trace and Mark! We appreciate your trust in our business, and look forward to assisting you with any other needs in the future!

September 15, 2018

Got took Can't believe this Beautiful Lacrosse has sat in my driveway now for 3 weeks because it needs engine work. Purchased this vehicle less than 3 months More

by Lemon
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Artibey, Chris Bellamy
Sep 21, 2018 -

Michigan City Ford responded

We are concerned about your situation, and would like to learn more about your experience with us. Please reach out to Mark Artibey at martibey@castleguy.com if you would like to discuss your situation further, as you are a valued customer.

September 14, 2018

oil change I thouge the oil change and tire roation was 39.95 not 79.95 I will go to some other place next time for service More

by dutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Barozzini, Milt Dabagia
Sep 17, 2018 -

Michigan City Ford responded

We apologize for the miscommunication regarding pricing, as you are a valued customer to our business. Please do not hesitate to reach out for any future needs!

September 13, 2018

Castle Ford I have been getting my Ford Explorer serviced there for a while. They have treated me fairly & honestly even though I did not buy the vehicle there. T More

by BARZ72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Wair, Chris Bellamy
Sep 13, 2018 -

Michigan City Ford responded

Brandon, we appreciate your positive review and your continued business with us! We're happy that our team was able to help you find a great new vehicle, and we're thrilled to have you as a part of the Castle Family!

September 11, 2018

Problem Solved! My husband purchased a Mustang GT when the dealership was still owned by Sauers. Long story short he took it in for an oil change and noticed scratch More

by Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey
Sep 13, 2018 -

Michigan City Ford responded

Lewis, we are thrilled to hear that Mark and the rest of our team were able to provide you with exceptional customer service during your visit with us! We appreciate your business with us, and please don't hesitate to reach out for any future needs!

September 10, 2018

Chris Bellamy helped us find the perfect MKZ! Saw your add on line, after looking in our area we decided to check your dealership out. Chris spent 6 hours with us (which we appreciate) found us t More

by MARYTERRYVINCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Wiar, Chris Bellamy
Sep 10, 2018 -

Michigan City Ford responded

Mary, we're happy to hear that Chris and Antoine were able to take care of you during your visit with us! We hope to see you in the future for any other needs!

September 07, 2018

New Vehicle Purchase I knew the car I wanted and found the best deal with Castle online. Since we live 45 minutes away, we worked with the online sales initially and then More

by SHO-OWNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wheeler
Sep 10, 2018 -

Michigan City Ford responded

We appreciate your business with us, and thank you for your in-depth review! Please do not hesitate to reach out with any other questions, as we're looking forward to assisting you again with any future needs!

September 06, 2018

Good job Had a pleasant experience. Milt and the rest of the people were very kind and helpful. Would recommend castle Ford Lincoln. To friends and family More

by MYSTICANGEL036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia, Mark Artibey
Sep 10, 2018 -

Michigan City Ford responded

Thank you for your positive review and recommendation! We're looking forward to assisting you again in the future!

September 06, 2018

Ford F150 Went to great lengths to get the truck we wanted. Blake and Mark were very friendly and very knowledgeable about the truck we were looking for. Woul More

by bob.nemtuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake , Mark Artibey
Sep 10, 2018 -

Michigan City Ford responded

Bob, we're thrilled that Blake and Mark could find you the perfect F-150! We appreciate your business, and look forward to seeing you again in the future!

September 05, 2018

General Manager Mark was VERY unprofessional! The General Manager treated his employees horrible and was very unprofessional! I could hear him yelling at his employees while we were in the other r More

by WILDBILL01
Price
Recommend Dealer
No
Employees Worked With
Tom Roberts, Mark Artibey, Chris Bellamy
Sep 11, 2018 -

Michigan City Ford responded

Bill, we would appreciate if you could reach out to Mark Artibey martibey@castleguy.com at your earliest convenience so we are able to find out more about what happened during your visit with us.

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