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Michigan City Ford
Michigan City, IN
473 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 473 reviews
July 02, 2018
THE BEST MR MILT DABAGIA WAS BY FAR THE MOST POLITE SALES MAN I HAVE EVER HAD THE PLEASURE WORKING WITH ON A CAR SALES. I WOULD RECOMMEND CASTLE FORD/LINCO MR MILT DABAGIA WAS BY FAR THE MOST POLITE SALES MAN I HAVE EVER HAD THE PLEASURE WORKING WITH ON A CAR SALES. I WOULD RECOMMEND CASTLE FORD/LINCOLN TO EVERY ONE LOOKING FOR A QUALITY NEW OR USED CAR OR TRUCK THANKS MR DABAGIA More
by kurtis035365
Employees Worked With
ANTOINE WAIR, Milt Dabagia, Mark Artibey
June 30, 2018
Very pleased with overall experience 5 star rating with my overall experience. I can't complain I got the price and the comfort of knowing I bought a good safe car for my daughter. They w 5 star rating with my overall experience. I can't complain I got the price and the comfort of knowing I bought a good safe car for my daughter. They walked me threw everything and made me feel good about the purchase I was about to make.very happy and pleased the way things were handled and done.... More
by Mike
Employees Worked With
Antwon , Terry Morse
June 29, 2018
Awesome patient dealership. The employees of Castle Ford Lincoln are wonderful. Sharon was very nice and accommodating to our needs. She arranged for Matt to help us when she w The employees of Castle Ford Lincoln are wonderful. Sharon was very nice and accommodating to our needs. She arranged for Matt to help us when she wasn't there. Mark was friendly, helpful and made sure we were going to make it home safely. Antoine was a pleasure to do business with. Very knowledgeable. I would recommend this dealership to others and hope to do business with them again in the future. More
by Liz and Rog
Employees Worked With
Antoine Wair, Ron Gale, Sharon Barozzini, Mark Artibey, Matt Brown
June 28, 2018
Phenomenal customer service The manager Mark went out of his way to make this deal happen for me, and keep my payments where I wanted them. I’ve never worked with a better car de The manager Mark went out of his way to make this deal happen for me, and keep my payments where I wanted them. I’ve never worked with a better car dealership! Kyle, the sales guy greeted me right at the door and talked with me immediately about what I wanted to check out, what necessities I had and he had me test driving a car within 10 minuets. I was so in love with it I didn’t even look at anything else.. they treated me and my son like old friends, and I really appreciated it. Once we made the deal they washed it up and filled the tank and handed it over sparkling new. I literally don’t have a bad thing to say about the entire experience. More
by Brandi1212
Employees Worked With
Mark Artibey, Kyle Wheeler
June 25, 2018
Best Deals Around! The dealership honored their very low online price. The dealership that we have worked with in the past said that there was no way that Castle Ford's The dealership honored their very low online price. The dealership that we have worked with in the past said that there was no way that Castle Ford's price was correct, and would not match prices. Guess what...we ended up at Castle with a New F150! At a great price. Thank you to Terry Morse for such a great sales experience! More
by WeloveourF150
Employees Worked With
Terry Morse
June 22, 2018
Multiple vehicle purchase, forever customer Laid back pleasant experience. Only dealership I'll use from now on for new or used. I've bought both from this dealership and has been hands down Laid back pleasant experience. Only dealership I'll use from now on for new or used. I've bought both from this dealership and has been hands down the best dealer I've ever been to. Terry is a great guy and very knowledgable. I suggest they be your first stop if you're in the market. More
by Ryan
Employees Worked With
Terry Morse
June 20, 2018
purchase of truck very professional, no bs, get the facts and get it done, no pressure. the same truck for less then the other ford dealers. i am happy with the purchas very professional, no bs, get the facts and get it done, no pressure. the same truck for less then the other ford dealers. i am happy with the purchase. More
by edtruty
Employees Worked With
Tom Roberts, Chris Bellamy
June 17, 2018
Milt made are day looking for a new car! We came to the dealership to see what type of vehicle we wanted, not fully intending to buy it that day. Milt took the time we needed and listen to u We came to the dealership to see what type of vehicle we wanted, not fully intending to buy it that day. Milt took the time we needed and listen to us. In the end he suggested a used vehicle that meet the things we were talking about. Let us have the time to decide to buy. When we picked up the vehicle he explained how the work all the bells and whistles. The rest of the staff we interacted with were great too. More
by Dennis & Vicky S.
Employees Worked With
Antwoine Wair, Milt Dabagia
June 16, 2018
A good experience Milt (our sales person) was kind and helpful and patient with my indecisions. I appreciate all of his help. He exceeded my expectations by being cog Milt (our sales person) was kind and helpful and patient with my indecisions. I appreciate all of his help. He exceeded my expectations by being cognizant of my needs. He was very helpful explaining how to operate all of the electronics on my new vehicle. More
by Nadia1
Employees Worked With
Milt Dabagia
June 03, 2018
Super staff at castle ford in Michigan city The staff really made me feel at home. Not pressuring me to only buy from them and they were great at getting me in the truck that I wanted at the pri The staff really made me feel at home. Not pressuring me to only buy from them and they were great at getting me in the truck that I wanted at the price I wanted to pay. A big shout out to Kyle and Mark for helping with the experience. More
by Patrickbshp
Employees Worked With
Mark Artibey, Kyle Wheeler
