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Michigan City Ford

Michigan City, IN

4.5
473 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 473 reviews

March 31, 2018

Barozzini got me the perfect Edge! I was comparing pricing for suv's and my lease payoff and was delighted to find that I was able to get a brand new Edge for almost the payoff of my Es More

by Ron@TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Barozzini
Apr 03, 2018 -

Michigan City Ford responded

We're glad everything worked out in a way to get you into a new Edge! Thank you for coming to Castle to do business and we're glad Sharon was helpful in the process!

March 31, 2018

Ford edge Terry Morse was great to work with. He was honest and complete in answering all questions and concerns. The entire process from initial inquiry to p More

by kadharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Wair, Terry Morse
Apr 03, 2018 -

Michigan City Ford responded

We're glad Terry was honest and thorough and and made your experience painless and efficient! Thank you for your business and kind review.

March 31, 2018

EASY, STRESSFREE. When I first walked into Castle , Terry actually greeted me instead of push me outside to the cars. Terry Asked questions about what I wanted in a ve More

by liljman412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Terry Morse
Apr 03, 2018 -

Michigan City Ford responded

Pressure free is how we want all of our customers' experiences to be! Thank you for coming to Castle for your needs. We're glad Terry worked to get you what you were looking for and made sure your needs were being met.

March 28, 2018

New Escape purchase Matt Brown and Mark Artibey were very friendly, and a good efficient team to work with.. Matt answered all our questions, and provided us with lots o More

by Nancy Loetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Matt Brown
Apr 03, 2018 -

Michigan City Ford responded

We appreciate the time taken to share this review and recommendation! It's great that Matt and Mark were friendly and efficient during your visit and made sure all of your questions were answered.

March 27, 2018

Great Dealership! Chris Bellamy was my new car salesman, very professional, Chris made the transaction fast and easy without the high pressure from other car salesman I More

by Mark Seago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Chris Bellamy
Apr 03, 2018 -

Michigan City Ford responded

Chris, we're proud to hear about the level of customer service provided to you from our team! It's great that you felt valued and left satisfied with all aspects of your experience. Thank you for coming to Castle!

March 27, 2018

Sharon really worked for me! I was internet shopping, Sharon was the only salesperson that was willing to work for me. I drove over one and a half hours extra to close the deal w More

by Chuck Geswein
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Barozzini
Apr 03, 2018 -

Michigan City Ford responded

We appreciate the extra drive you made and are glad Sharon worked to get you what you needed. Thank you!

March 24, 2018

Professional Friendly. Good follow through. Worked within office hours. Can't say enough. Fine job. Sales and manager worked well together. Finance was flexible. E More

by Gary Wilkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
Apr 03, 2018 -

Michigan City Ford responded

We're glad our team made your experience such a positive one and that you left happy with your purchase! Thank you for coming to Castle.

March 19, 2018

Bought a used f150 Milt dabagia was a great salesman he worked with us all the way and helped us out so much if you want a great car go see him thanks milt More

by Bell042456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Milt Dabagia
Apr 03, 2018 -

Michigan City Ford responded

Thank you for your kind words and recommendation of Milt!

March 15, 2018

Great customer service Chris was kind and provided friendly service. He explained every detail of the process clearly and answered all of our questions. He was knowledgeable More

by RBfuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Apr 03, 2018 -

Michigan City Ford responded

We're glad to hear that Chris was kind and friendly and explained everything clearly to you. Thank you for choosing to do business with Castle and we hope you'll let us know of any future needs you may have.

March 14, 2018

Highly Recommend Matt Brown and Mark Artibey were a great help in getting me the car I wanted and worked very fast in getting results. These guys are knowledgeable and More

by Chey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Matt Brown
Mar 15, 2018 -

Michigan City Ford responded

Thank you for sharing your kind feedback on working with Matt and Mark! It's great that they made sure you were knowledgeable and comfortable with your purchase. We appreciate your recommendation and hope to see you again for any future needs!

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