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Michigan City Ford
Michigan City, IN
474 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 474 reviews
June 26, 2023
Since purchasing our Lincoln at Castle Ford Lincoln, in Michigan City, Indiana, in 2018, the vehicle maintenance service and one on one relationship with our service reps has always been just great. Help Michigan City, Indiana, in 2018, the vehicle maintenance service and one on one relationship with our service reps has always been just great. Helpful guidance from our service reps is always explained in detail so we know what special attention will be needed in our future service visits…OR….if only a “works” package visit can be thought about. We always wait for our vehicle in a lovely area…and our service is always completed in a timely manner. Our total Lincoln experience has been such a pleasure to date. Our trips back and forth from Indiana to Florida 3-5 times a year-fabulous with an unbeatable Lincoln ride. We have just been so satisfied with the total service package we have received from our Castle Ford Lincoln in Michigan City, Indiana. More
by Sharon
Employees Worked With
Most recent service rep-Casidhe Kennedy
June 26, 2023
I've bought seven vehicles from this dealership. Jake is by far the best I have ever worked with. He is straight to the point, and doesn't pressure at all like typical sales people. He make sure I h Jake is by far the best I have ever worked with. He is straight to the point, and doesn't pressure at all like typical sales people. He make sure I have all my questions answered, and then I fully understand before I sign anything. He also makes it super easy and convenient when I need any service done to any of my vehicles. Super flexible. On top of that the service department is amazing. I just had a super charger installed online 2022 Rocky Ridge. Sophia is Service made it really easy to schedule everything. Also, a shout out to trace from the finance department. Super transparent, and really quick, I'm always in and out of finance within 25 minutes. More
by Matt
Employees Worked With
Trace Kennedy, Jacob Woods
June 23, 2023
Desirea Martinez was absolutely amazing such a great personality and made shopping fun. She was on top of everything thanks girl much appreciate. personality and made shopping fun. She was on top of everything thanks girl much appreciate. More
by jeanheadstew
Employees Worked With
DESIREA MARTINEZ
June 22, 2023
Jake was awesome! I hate car shopping, but Jake made it so easy and comfortable. I never felt like I was pressured, and he went above and beyond trying to find a truck I hate car shopping, but Jake made it so easy and comfortable. I never felt like I was pressured, and he went above and beyond trying to find a truck for me. More
by Blake
Employees Worked With
Jacob Woods
June 22, 2023
Sam knows her stuff about cars! She tries her best to get you want you want! She tries her best to get you want you want! More
by Stacy Wheeler
Employees Worked With
June 21, 2023
Sami is great. We buy all our cars from her. She makes the process easy and is very knowledgeable. Would refer her to anyone. We buy all our cars from her. She makes the process easy and is very knowledgeable. Would refer her to anyone. More
by Jaime_Llorens
June 21, 2023
Desirea was amazing! She is great at listening to what you want and making sure it meets your every need! I’ll definitely be back and will highly recommend her to family She is great at listening to what you want and making sure it meets your every need! I’ll definitely be back and will highly recommend her to family & Friends! More
by Tdoughty
Employees Worked With
DESIREA MARTINEZ
June 21, 2023
Desirea was fantastic! managers were awesome between Desirea & Greg the GM they made my purchase so easy and smooth i couldn’t thank them enough managers were awesome between Desirea & Greg the GM they made my purchase so easy and smooth i couldn’t thank them enough More
by Sophia
Employees Worked With
DESIREA MARTINEZ
