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Michigan City Ford
Michigan City, IN
475 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 475 reviews
October 09, 2017
Very smooth. I had a great experience here. The staff was very nice and helpful. I would definitely recommend it. Every part of the process ran smoothly. I had a great experience here. The staff was very nice and helpful. I would definitely recommend it. Every part of the process ran smoothly. More
by Proud car owner
Employees Worked With
Mark Artibey, Chris Bellamy
October 05, 2017
Smooth and easy Overall great experience. Gave me a great value on my trade. The vehicle was priced fair to begin with but I was able to negotiate a little bit. Sh Overall great experience. Gave me a great value on my trade. The vehicle was priced fair to begin with but I was able to negotiate a little bit. Sharon wasn’t pushy at all, so I appreciated that. Free oil changes and car washes for life of the vehicle. Would recommend! More
by CaD26
Employees Worked With
Sharon Barozzini, Tom Roberts, Mark Artibey
October 04, 2017
Awesome experience Chris recommended the Ford Edge for my family and our needs. It is the perfect car for us. Truly outstanding in his job. Thanks again for your help! Chris recommended the Ford Edge for my family and our needs. It is the perfect car for us. Truly outstanding in his job. Thanks again for your help! More
by Mandy333
Employees Worked With
Chris Bellamy
October 04, 2017
The Absolute Best Experience Ever Over the past year or so I knew the time would come for me to replace my current vehicle of about 300,000 miles. I've been doing a lot of research and Over the past year or so I knew the time would come for me to replace my current vehicle of about 300,000 miles. I've been doing a lot of research and after my car ran into some major troubles I went into Castle to see what my options were. Long story short. I drove out of the lot in my dream car. The whole entire experience exceeded my expectations from start to finish. Both Chris and Mark couldn't not have been better professionally and personally as we also spent time talking outside of cars. I give them a A+++ and a 12 on a scale of 1-10. The fact that Chris is a veteran also made my buying experience a true pleasure and an honor. Thank you Castle. You guys did an amazing job & I am so thankful. More
by Ryan
Employees Worked With
Mark Artibey, Chris Bellamy
October 04, 2017
Great expierence I walked in with an idea presented it to chris explained my situation. He instantly reacted and got the ball rolling . He conducted himself as a profe I walked in with an idea presented it to chris explained my situation. He instantly reacted and got the ball rolling . He conducted himself as a professional but also created a friendlly expierence. More
by Author
Employees Worked With
Chris Bellamy
October 02, 2017
Chris is alsome went above and beyond great sales person This is a great dealership to work with any issues they work with you to make you very happy. Big thanks to Chris Bellamy and Mark Artibey they both This is a great dealership to work with any issues they work with you to make you very happy. Big thanks to Chris Bellamy and Mark Artibey they both go above great customer service More
by cory5454
Employees Worked With
Mark Artibey, Chris Bellamy
October 02, 2017
Found friends From the moment I arrived at the dealership, Mark and Randy made me feel very comfortable with choosing to do business with Castle Ford. Was truly the From the moment I arrived at the dealership, Mark and Randy made me feel very comfortable with choosing to do business with Castle Ford. Was truly the easiest most pleasurable car buying experience I've ever had. Castle Ford has set a new benchmark for the car buying experience. More
by Thisguy
Employees Worked With
Mark Artibey, Randy Tracy
October 01, 2017
Friendly and efficient The vehicle we bought was well presented. We were able to take an extensive test drive. The salesperson was able to answer all of our questions about The vehicle we bought was well presented. We were able to take an extensive test drive. The salesperson was able to answer all of our questions about the vehicle and the buying process. More
by Happy Customer
Employees Worked With
Sharon Barozzini, Tom Roberts
September 29, 2017
New Truck. I haven't had great experiences in the past, buying a car. Chris listens and is very professional. I'm very happy with my price, warranty and new F- I haven't had great experiences in the past, buying a car. Chris listens and is very professional. I'm very happy with my price, warranty and new F-150. Thanks to everyone at Castle. I will be recommending Chris and Castle Ford. More
by Dave
Employees Worked With
Tom Roberts, Mark Artibey, Chris Bellamy
September 27, 2017
Great Deal, Great Salesman! In hopes of finding the right Jeep for my fiance, we drove out of town to the dealership and met with Chris. He was quick to help us out, but unlike t In hopes of finding the right Jeep for my fiance, we drove out of town to the dealership and met with Chris. He was quick to help us out, but unlike the past 4 dealerships we visited, Chris sent us out for a test drive and had our vehicle appraised while we were out. What I liked is that he did not try to talk up the vehicle like most guys I encountered. He was straight to the point, and clear on the pricing. Unfortunately the financing they had would not fit my situation and purchase. But the Jeep was in clean, detailed and just what we wanted. As well Chris was clear, honest and exhausted all options they had to try to finance a higher mileage vehicle. Because of the great experience and no pressure sales pitch, I went through my credit union and got approved. Chris worked with me to fax documents over to the bank for me and to hold the car until I could pick it up. I felt I got a good deal on the jeep and Chris was fantastic and if I buy a Ford in the future I think I will make the 3 hour drive to see him again. Overall very satisfied customer, thanks Chris! More
by hdavis627
Employees Worked With
Chris Bellamy
