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Michigan City Ford
Michigan City, IN
471 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Latest Reviews
March 29, 2023
This dealer is charging thousands of dollars over the
sticker price. Price gouging! I would find another dealership even the CEO of ford is against their unfair practices.
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by Jenc807
Employees Worked With
Ron Gale, Greg Harper
March 26, 2023
I have owned a Ford Explorer for many years.
Last year was the first time I ordered my new 2023 Ford explorer. I want to thank Jake Woods for a job well done. He helped me get want I wanted on
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by jaws
Employees Worked With
Jake Woods Sales Person, Bill in Service, Sharon Barozzini
March 24, 2023
Scheduling dept.
had no knowledge of availability of parts reqd. for recall work or est. of length of time reqd. When I arrived at appointed time had to reschedule fo
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by skube2481
Employees Worked With
Adam Carlisle
Dealership Inventory (261 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Shuttle Service
- Television
