Middleton Ford

Scared into buying parts I would not get your vehicle serviced at the quick lane! Apparently their new way of selling parts is to scare their customers. They told me they coul I would not get your vehicle serviced at the quick lane! Apparently their new way of selling parts is to scare their customers. They told me they could not lock my tires after doing a rotate, because my lug nuts are warped. They told me I needed to buy the ford lug nuts for $75 in order for them to lock my wheels otherwise my wheel can come off when I was driving. If I did not want to buy the parts I would have to sign a waiver and take liability. Not only did they scare me into buy lug nuts, they had the nerve to sell me on flushes for my vechicle. Telling me my vechicle can have troubles if I don’t flush my engine or gas! Complete B/S!! Very unethical way of selling products! The only reason I still get my oil change done at middleton ford is because I bought my car through them and get 1/2 the works. Also it is super slow! Expect to wait 1.5 hours to get your oil changed any time you go there! More

speedy ,friendly service Breanna who greeted me and signed me up was one of the most cheerful people I've seen in a business for a while. After a short wait in your comfortabl Breanna who greeted me and signed me up was one of the most cheerful people I've seen in a business for a while. After a short wait in your comfortable waiting room The service was done quickly and thoroughly. They caught a problem with my battery. Thanks PS I'm returning to the regular service dept. next week to correct an unrelated problem with my transmission. More

Number of times request the recall fix I received the notice for the airbag recall I called and asked at least 3 times when I could get in I received. a rather curt response 2 of the 3 time I received the notice for the airbag recall I called and asked at least 3 times when I could get in I received. a rather curt response 2 of the 3 times that they do not have the part. The 3 times they said they would let me know when they got the part. The last time the 4 I had to check no one let me know I advance the actual service went well and treated very nice More

First oil change! I stopped in to Middleton Fird for an oil change and fluid check on my 2017 Edge. Though I have owned the car for 8 mo ths I had been injured in a ba I stopped in to Middleton Fird for an oil change and fluid check on my 2017 Edge. Though I have owned the car for 8 mo ths I had been injured in a bad fall and hadn't driven since early summer. The guys were great and made sure everything was checked over for me. Now I can go in to winter driving knowing my car is in top top shape! More

Poor quality My experience with Middleton Ford was punctuated by a $40 environmental fee that I was not told about and finding my vehicle parked at the far end of My experience with Middleton Ford was punctuated by a $40 environmental fee that I was not told about and finding my vehicle parked at the far end of the parking lot so I had to walk past 40 empty spots to get to it. Clearly I irritated their staff simply by asking questions about my service. More

Cleaning Had maintenance done and paid extra for you to clean it and it was barely wiped down and the back was not even touched!!! Terrible guys! Had maintenance done and paid extra for you to clean it and it was barely wiped down and the back was not even touched!!! Terrible guys! More

Another great experience Had another great experience with Ernest while purchasing our second vehicle from him. The staff was attentive, fair and worked with us to find the ri Had another great experience with Ernest while purchasing our second vehicle from him. The staff was attentive, fair and worked with us to find the right price point. We will be back again! More

Excellent service and people Had the Works done on our Escape and very happy with the attention to details at the dealership. People very pleasant to work with and very good at ex Had the Works done on our Escape and very happy with the attention to details at the dealership. People very pleasant to work with and very good at explaining what and why of cars needs. More

Eric Was So Knowledgable! Our Sales Rep, Eric was so knowledgeable and a huge contributor to our sales process. Thank you Middleton Ford for such a positive experience. I am so Our Sales Rep, Eric was so knowledgeable and a huge contributor to our sales process. Thank you Middleton Ford for such a positive experience. I am so glad I went with you! More

Amazing Everything went well and very efficient. The quick lanes employees are very helpful , friendly and knowledgeable. I would recommend that everyone shou Everything went well and very efficient. The quick lanes employees are very helpful , friendly and knowledgeable. I would recommend that everyone should bring their cars here! More