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Midlands Toyota

Columbia, SC

4.2
4,049 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

September 09, 2021

Online scheduling is convenient and quick. Reminder email is very helpful. Easy drop off worked very smoothly. Received call letting me know that vehicle was ready ahead of expected time. More

by Kenny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Reeves
Sep 11, 2021 -

Midlands Toyota responded

Thank you for taking the time to review us, Kenny! We are so glad you enjoyed the whole process from scheduling to receiving your vehicle. If there is anything else we can do for you, please let us know!

September 08, 2021

I had a great experience when purchasing my Toyota Corolla ! The salesman Oscar was very knowledge and professional when helping me make my decision. Thank you ! More

by Prettykim417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 11, 2021 -

Midlands Toyota responded

Thank you for the 5-stars and wonderful review! We pride ourselves on our knowledgeable and helpful staff members, like Oscar! We hope you enjoy your new Corolla and come back to see us again soon! Happy Driving!

September 08, 2021

I was very disappointed in my last appointment. I had warning lights on in the care and notice that maintenance was required. It took 5 days to get an appointment and I arrived on time and was told all I More

by robbie.mcclam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos ?
Sep 09, 2021 -

Midlands Toyota responded

Robbie, it is very unfortunate to hear that you left us feeling disappointed with your last service appointment. We understand your frustration with the longer- than- anticipated wait time on your tire rotation. We take customer care very seriously, and because of that, we’d like the opportunity to personally apologize for your inconvenience. Give our Service Manager, Daniel Peterson, a call at 803-691-5602 when you have a moment so that we may discuss this further. Additionally, please know that we will use your candid feedback to improve our operations towards our goal of complete customer satisfaction. Thank you for choosing Dick Dyer Toyota and we look forward to speaking soon.

September 08, 2021

Dan was very personable and helpful. The service was fast for all the work that was done.The price charged seemed reasonable! Will come back for all my maintenance. More

by Smithshr9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald
Sep 08, 2021 -

Smithshr9 responded

Dan was personable and helpful. The service was fast and the price charged was reasonable for the amount of work done. I will use Dick Dyer Toyota for my next maintenance.

Sep 11, 2021 -

Midlands Toyota responded

Thank you for telling us how we are doing! We are thrilled to hear you enjoyed your service visit with Dan! We are happy to provide quick and efficient service on every visit. We value your business and look forward to seeing you next time!

September 08, 2021

Very professional environment. Dick Dyer was able to fix the problem I was having with my vehicle. Carlos Rivera was very helpful and knowledgeable. Thanks More

by zantoriarogers11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Sep 11, 2021 -

Midlands Toyota responded

Thank you for the compliments! We couldn't be happier to hear that we were able to get you back on the road safely and that you had a great time with Carlos! It was our pleasure, and please let us know if you need anything in the future!

September 08, 2021

The staff was nice and helpful. They made sure I knew everything about my paperwork and my car. I was also given a lot of information about services that can be provided to me. More

by NESSAG99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TRE MARTIN
Sep 11, 2021 -

Midlands Toyota responded

We're glad to see your experience with us was worth 5 stars! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. On behalf of the entire Dick Dyer Toyota family, congratulations on the purchase of your new vehicle!

September 08, 2021

You can definitely feel how passionate they are about Toyota. It was a joy to buy from them and the process was stress free. I would recommend this dealership to anyone. More

by BLD1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, DANIEL VERDURA, Joe Medina, JAMES BERTHA
Sep 11, 2021 -

Midlands Toyota responded

Yes we are! Thank you for the excellent rating and review! Stress-free is exactly what we aim for! Thank you for the recommendation, and see us again soon!

September 08, 2021

Amber, helped my family get a car within my budget. She was knowledgeable, patience, kind and very friendly. There was some confusion over the Internet and sales price but it ultimately got worked out. More

by Chuck Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Amber Suber, MADDI FALL
Sep 09, 2021 -

Midlands Toyota responded

Thank you for sharing your experiene with Amber! Our goal is to help every customer find the perfect car for them at the right price and we are so pleased we have achieved that for you. Thank you for choosing us and enjoy your new car!

September 08, 2021

I highly recommend Dicky Dyer Toyota. The sale associate Amber was friendly and very helpful. Chris from finance was friendly and helpful as well. I will definitely come back for future purchases. More

by dankdurham30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Amber Suber
Sep 09, 2021 -

Midlands Toyota responded

We are so happy Amber and Chris helped give you such a great experience! Thank you for sharing your feedback with us. We value your business and we hope to see you again for your future car needs. Enjoy your new car!

September 07, 2021

Mr. McQueen, the salesperson, was excellent and made the deal easy and further, Mr. Martin, an associate of Mr. McQueen, was also quite helpful. when he delivered the car. More

by JSFRESH22
Recommend Dealer
Yes
Employees Worked With
Trent McQueen, TRE MARTIN
Sep 09, 2021 -

Midlands Toyota responded

Thank you sharing your feedback about our sales team! We will pass along your kind words to them. We are proud to be chosen for your purchase and we look forward to helping you for any future needs you may have. Thanks again!

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