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Midlands Toyota

Columbia, SC

4.2
4,049 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

November 26, 2020

My experience in purchasing a 4Runner was amazing. Thank you Joe and Dick Dyer Toyota for a great experience and a wonderful new car! I love it! More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Medina
Nov 30, 2020 -

Midlands Toyota responded

That's awesome! Congratulations on your new 4Runner. Thank you for choosing Dick Dyer Toyota, and we'll be sure to share this feedback with Joe.

November 25, 2020

The work was done properly, but a simple tire rotation and changing of a headlight and signal light should not have taken two hours and fifteen minutes. One issue was that the service tech had to order a More

by CHRIS.WHITEHURST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Torres
Nov 30, 2020 -

Midlands Toyota responded

Thank you for the feedback for our team, Chris. Please know we aim to provide the best possible customer service, so we’re disappointed to hear that we may have inconvenienced you in any way during your recent service experience. We would like an opportunity to personally address these concerns and work to earn back your trust. At your convenience, please contact Daniel Peterson at (803) 691-5602.

Dec 03, 2020 -

CHRIS.WHITEHURST responded

I appreciate your effort to reconcile but I have been down this road too many times with Dick Dyer Toyota so I am giving Fred Anderson Toyota service department a shot at my business.

November 25, 2020

Great service and friendly staff through the entire process. Willing to negotiate and worked hard to find the vehicle I wanted. I felt well informed and comfortable buying a new vehicle from this deale More

by Js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTEN TUCKER, MICHAEL SMITH
Nov 30, 2020 -

Midlands Toyota responded

Thank you for taking the time to provide this valued feedback on your visit with us. It was our pleasure to assist, and we hope to work with you again in the future. Congratulations on your purchase.

November 25, 2020

Victor was great like usual, he even got me in today without an appointment and had me gone within an hour great fast service as usual More

by USC #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Elizabeth Rabon, Chris Ayers, Daniel Peterson, Victor Torres, Amber Suber, DANIEL VERDURA, Matt MacIntyre, T KELLY
Nov 30, 2020 -

Midlands Toyota responded

Thank you for choosing and continuing to choose Dick Dyer Toyota. We truly appreciate your support and feedback on Victor. We'll be sure to share this feedback with him and management.

November 25, 2020

We had a great experience working with your sales, mgkt & finance dept. This was my son's first time buying a car and he came out of it with a positive outlook. More

by AUDREY300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dennis Risher, Matt MacIntyre
Nov 30, 2020 -

Midlands Toyota responded

That's fantastic. Thank you and your son for choosing to have this experience at Dick Dyer Toyota. Congratulations on your purchase, and we hope your son continues to enjoy his vehicle.

November 25, 2020

Purchased a pre owned vehicle and declined financing and/or added warranty packages - still spent close to 18K. Felt like my business wasn’t appreciated all and just had an overall “snubbed”feeling; un More

by binnami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Nov 30, 2020 -

Midlands Toyota responded

While we greatly appreciate you making the 2.5 hour commute to work with our team, we regret that we were unable to meet your expectations from a customer service standpoint. Given that our team prioritizes customer service, we would like to discuss your concerns in further detail. At your convenience, please contact Matt MacIntyre at (803) 786-4111. Thank you.

November 25, 2020

The service was really great. Everyone worked with us to ensure we had a pleasurable experience. This was my son's first time buying a car and he came out of it with a positive outlook. More

by AUDREY300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dennis Risher
Nov 30, 2020 -

Midlands Toyota responded

That's fantastic. Thank you and your son for choosing to have this experience at Dick Dyer Toyota. Congratulations on your purchase, and we hope your son continues to enjoy his vehicle.

November 25, 2020

Great job you guys. Great job you guys. Great job you guys. Great job you guys. Great job you guys. Great job you guys. Great job you guys. More

by Joe Biden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson, Jason Baughman, John Trammell, Victor Torres, Cameron Graham
Nov 30, 2020 -

Midlands Toyota responded

Thank you for choosing Dick Dyer Toyota, and thank you for this great feedback.

November 24, 2020

I had one minor issue with the vehicle and it was resolved very quickly. Very pleased with the service I received in resolving the issue More

by RBARRYSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowers, Robert Carter, Daniel Peterson, Cameron Graham, ED DOHERTY
Nov 25, 2020 -

Midlands Toyota responded

Thank you for your great review! We are happy to hear your concerns were addressed and your questions were answered. We hope you will consider choosing Dick Dyer Toyota again in the future. In the meantime, enjoy your new car!

November 24, 2020

Great place! Always nice service attendants will be back! Daniel was great he made sure he went over everything with me and I Understand the whole process More

by zaria131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Nov 25, 2020 -

Midlands Toyota responded

Thank you for your kind words! We are happy to hear you had another positive experience at Dick Dyer Service Center. Your compliments will be passed to Daniel. We hope you will consider choosing Dick Dyer again in the future.

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