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Midlands Toyota

Columbia, SC

Overview
Reviews
4.2
4,049 Reviews
Call Dealership (803) 877-6279
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240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

November 23, 2020

I had a recall, I called made an appointment they got me, fixed my issue and couldn't have been more professional It's great More

by ROBINMAC1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
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Nov 24, 2020 -

Midlands Toyota responded

Thank you for the great review! Please let us know if there is anything more we can do for you, and have a fantastic day!

November 23, 2020

Dwight Hylton is an awesome salesman! He was very patient with me and worked with me until I was satisfied! He is the best salesman I’ve ever worked with! He is the reason I keep coming back to Dick Dyer!!! More

by jasminekennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dwight Hylton
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Nov 23, 2020 -

Midlands Toyota responded

Thank you so much, Jasmine, for your feedback on Dwight and the team! We're happy to hear that he made your recent experience with our team an awesome one! We'll look forward to your future visits and providing excellent service at each one. Take care, and have a wonderful week!

November 23, 2020

Excellent professional consistent service! **** A 25 word minimum response is however silly and inconvenient in order to complete this survey. I doubt it contributes to a high response. I would be will More

by linda.stewart224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Jason Baughman, Victor Torres, Cameron Graham, Shawn Reeves, Christian Lightfoot
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Nov 23, 2020 -

Midlands Toyota responded

Thank you very much, Linda, for your feedback on our team's service experience! We also appreciate your feedback on the minimum character count for reviews. It isn't our policy to have the minimum character count, but DealerRater's. I'll list some of their reasons down below if you're curious. Again, thank you so much for your review, and we'll be looking forward to your next visit. Take care! The story is just as important as the star rating. When reading positive reviews, consumers look for standout experiences. When reading negative reviews, consumers look for context that distinguishes between a truly bad experience and a finicky or grumpy customer. A minimum word count helps us reduce fraud and reputation inflation.

November 21, 2020

I had a very good sales person Tre Martin. He really worked tirelessly in ensuring I was satisfied with my vehicle purchase. Keep that energy always! More

by Byrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TRE MARTIN
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Nov 23, 2020 -

Midlands Toyota responded

Our whole team does their best to make sure each and every customer is satisfied with their vehicle purchase. We want to ensure that you are happy with your new vehicle. If you happen to have any questions, feel free to reach out to our team. We're always happy to help.

November 21, 2020

Great person to do business with. I would definitely come back and bring a few friends along. Dick Dryer Toyota has a Platunim salesmen on there team! Thank you Mr. McQueen More

by misterX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent McQueen
Report | Print
Nov 23, 2020 -

Midlands Toyota responded

Thank you so much for the review! We're glad to hear that Trent was able to make your experience with us a great one. We really have some amazing people on our team that makes us the number one place for sales and service. We'll look forward to your next visit. Until then, take care!

November 21, 2020

Great service and friendly employees clean showroom id definitely recommend friends and family to visit this spot for a new vehicle nice place to be More

by CAVALIER718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ayers, Daniel Peterson, Steve Amick
Report | Print
Nov 23, 2020 -

Midlands Toyota responded

We're happy to hear that you'd recommend us to friends and family! Thank you so much for your review. We aim to make sure each and every visit is second to none. If you happen to have any questions, feel free to reach out to our team. Take care!

November 21, 2020

From Liz to Joe to Jeff. Excellent service all the way around. They found me the perfect 4Runner in the color I wanted and the price was excellent! Will recommend them to anyone!!!! More

by Stephen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Jeff Bowers, Elizabeth Rabon, Robert Carter, Joe Medina
Report | Print
Nov 23, 2020 -

Midlands Toyota responded

Thank you so much for your recommendation! We're very excited to hear that Liz, Joe, Jeff, and the team were able to help you find the perfect 4Runner. We aim to make sure our customers leave 100% satisfied. Thank you again for your review, and we hope you have a fantastic week!

November 21, 2020

Great service- we always appreciate your help. Daniel takes good care of us and makes sure the experience is easy and efficient- he keeps us updated every step of the way. Thanks! More

by car driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Report | Print
Nov 23, 2020 -

Midlands Toyota responded

We're happy to hear that Daniel was able to make your recent experience with us easy and efficient! We aim to provide only the best service! Thank you so much for your review, and we hope you have an excellent week!

November 20, 2020

Victor was awesome as usual. When I arrived he was there to greet me. He explained what I needed to get done and what I needed in the future.victor provided me with updates during my wait. The overall exper More

by Malitablunt7666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Report | Print
Nov 23, 2020 -

Midlands Toyota responded

We're happy to hear that your recent experience with Victor and our team was very pleasant and professional! We aim for nothing less at Dick Dyer Toyota. If you happen to have any additional questions, feel free to reach out to our team. We're always happy to help. Take care!

November 20, 2020

John was great. Kept me well informed on the service progress. Recall. Have issues with my registration due to bad information from accounting so I am not happy about that. More

by ODMAJOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Trammell
Report | Print
Nov 23, 2020 -

Midlands Toyota responded

Thank you very much for your feedback on your recent service experience with John and the team. We're happy to hear that went well. If you have any questions for our team, we'd be happy to help you in any way we can. Feel free to call us, and we'll do everything in our power to help. Thank you again for the review, and we hope you have a wonderful week!

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