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Midlands Toyota

Columbia, SC

4.2
4,049 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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Showing 4,049 reviews

November 16, 2020

Kayla and Megan both displayed outstanding knowledge, professionalism and customer service. They answered all of my questions!!! They also ensured that I got the issue fixed this time!! I was there juts More

by SYR14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Ruprecht, Megan Rice
Nov 17, 2020 -

Midlands Toyota responded

Thank you so much for your feedback and review! We are excited to hear that you had such a great visit and that we were able to find the issue and take care of it for you! We appreciate your business!

November 16, 2020

Since I trust Dick Dyer Toyota and the work done there, I never take my car anywhere else to be serviced, Because of his professionalism and great attitude, Victor Torres is wonderful to work with. I alway More

by Buffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Nov 17, 2020 -

Midlands Toyota responded

Thank you so much for your feedback! We are very excited to hear that you always have great visits and trust Victor and our service staff. We appreciate your business over that years and always look forward to seeing you!

November 16, 2020

Victor always provides great customer service! I love getting my car serviced when he is there. He makes sure I always know what is going on. More

by shakeenaclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Nov 17, 2020 -

Midlands Toyota responded

That's great to hear! Thank you so much for your feedback and review! We couldn't be happier to hear that you always have a great visit with Victor and our service team and look forward to seeing you again!

November 15, 2020

The service person was quick, thorough, and professional. She answered all my questions, gave me advice for the things that couldn't be fixed at the dealership, and went through all the services and prices. More

by JTASHLEY2106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E. Something (can't remember her name)
Nov 16, 2020 -

Midlands Toyota responded

Thank you for telling us how we are doing! We’re happy to hear that our service team took great care of you! If you ever need help in the future, we’re always happy to do so!

November 15, 2020

Victor in the service department has a wonderful attitude and is very professional. Would recommend him to my family and friends for there vehicle service. More

by DKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Nov 16, 2020 -

Midlands Toyota responded

Thanks for reviewing us and rating us 5 stars! Victor is a great asset to our team and was more than happy to help. If there is anything else we can help you with, please just let us know!

November 15, 2020

Dick Dyer Toyota once again delivered a great service. I enjoyed having knowledgeable people that worked hard to make sure that I was happy with my purchase. This is my second purchase from Dick Dyer and I More

by LAKESICHADAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTEN TUCKER, T KELLY, JAMES BERTHA, GARLAND NEWBORN
Nov 16, 2020 -

Midlands Toyota responded

Thank you for your recommendation and kind words about the team here at Dick Dyer Toyota! One of our goals is to match the right car to the right client, and we’re happy to hear that you left happy with your purchase! Let us know if there is anything else you need!

November 15, 2020

The only thing that could’ve been better is if they were more choices. Otherwise it was an excellent experience. Mr Washington was excellent. Thank you More

by REBCASE
Recommend Dealer
Yes
Employees Worked With
Washington , TORI STOKES
Nov 16, 2020 -

Midlands Toyota responded

Thanks for your feedback, and rating! We’re glad to hear that your car buying experience was an enjoyable one. Let us know how we can help with any future car or service needs you may have!

November 14, 2020

Dealership lost my service maintenance hard copy record, service member tried to charge me labor and part of cabin/engine air filter replacement when I clearly saw service workers take my air filter to brus More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Nov 16, 2020 -

Midlands Toyota responded

Thank you for sharing your feedback with our team, Tony. Given that we try to establish honest and trusting relationships with all of our customers, we regret that you felt that was not the case during your recent service experience. We would like to discuss this matter in a further detail, so we can fully understand the situation and determine any necessary improvements moving forward. Please contact our Service Manager, Daniel Peterson, at (803) 691-5602.

November 14, 2020

He’s always kind and try he’s best to get me out and truly find out what’s going on with my car. Thanks Aesha More

by aeshahuttowatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Nov 16, 2020 -

Midlands Toyota responded

Thank you for leaving us this great review! Victor will be happy to hear that he was very helpful in your service experience. If there is anything else we can help you with, please just let us know!

November 14, 2020

James was absolutely fantastic! I appreciate his support and speed in response. From a finance perspective, I was surprised by what felt like $2k unexpected costs since I had asked for a confirmed cost tota More

by TARA.VAUGHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T KELLY, JAMES BERTHA
Nov 16, 2020 -

Midlands Toyota responded

Thank you for telling us how we are doing! We are glad to hear that James was able to help you and provide you with a great experience. Don’t hesitate to give us a call if we can be of assistance in the future!

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